Mechanical Claims adjuster jobs in United States
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Insight Global · 5 days ago

Mechanical Claims adjuster

positionBridgeton, MO
timeContract
remoteHybrid
seniorityMid Level
date3+ years exp

Insight Global is seeking a Mechanical Claims Adjuster to handle inbound calls from dealerships and mechanics regarding warranty claims. The role involves evaluating and processing mechanical claims while providing exceptional customer service and maintaining accurate records.

EmploymentHuman ResourcesRecruitingSales
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H1B Sponsor Likelynote
Hiring Manager
Michael Price, MBA
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Responsibilities

The automotive claims adjuster handles inbound calls from dealerships and mechanics, reviewing and deciding on warranty claims
They manage up to 40-60 calls per day
Automotive experience is essential to ensure mechanics adhere to proper procedures
Utilize in-depth knowledge of vehicle mechanics to evaluate, investigate, and process mechanical claims with accuracy and efficiency
Communicate via telephone and email with vehicle contract holders, repair facilities, and other parties, providing exceptional customer service while successfully resolving claim-related requests
Actively listen to callers’ questions and concerns, demonstrating empathy and compassion to ensure a positive and reassuring experience
Adhere to all established department processes and utilize company specific computer systems to maintain detailed and accurate electronic claim-related records
Collaborate with leaders and other claim analysts to consistently uphold the company’s reputation for honesty, fairness, and excellence in all interactions

Qualification

Automotive experienceClaims processing softwareCustomer serviceMicrosoft OfficeASE certificationEmpathyActive listening

Required

At least 3 years of proven experience as an automotive mechanic or in a related mechanical field
Prior success in a customer service role including experience resolving complex requests and ensuring outstanding customer satisfaction
Technology proficient in Microsoft Office applications (Email, Teams, Outlook, etc.) and programs used for claims processing, as well as the ability to navigate multiple software systems and monitors while assisting customers on the phone
High school diploma or GED required
ASE certification
Automotive degree
Must be willing to work Saturdays occasionally
A high-speed home internet connection and a quiet at-home workspace is required for remote and hybrid schedules
Must be able to pass background check
Must have reliable transportation to and from work

Company

Insight Global

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Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
dateFounded in 2001
location
Atlanta, Georgia, USA
people-size1001-5000 employees
web-link
https://insightglobal.com/

H1B Sponsorship

Insight Global has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2010-07-01Acquired

Leadership Team

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Jared Streppa
President Of Company’s Technology Division
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Recent News

Maryland Daily Record
Staffing services firm signs lease with Baltimore Peninsula
2025-09-26
citybiz
Baltimore Peninsula Signs 15,600-Square-Foot Lease With Insight Global
2025-09-25
PR Newswire
Insight Global Releases 2025 Employee Sentiment Report Highlighting Urgent Need for Better Onboarding and Workplace Culture
2025-09-23
Company data provided by crunchbase