Patient Service Representative jobs in United States
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Optum · 8 hours ago

Patient Service Representative

positionNorth Fort Myers, FL
timeFull-time
remoteOnsite
seniorityEntry Level
money$16.15/hr - $28.80/hr
date1+ years exp

Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The Patient Service Representative is responsible for greeting patients, collecting and balancing payments, and assisting with intake processes, ensuring efficient patient flow and managing medical records.

EducationHealth CareMedicalPharmaceutical
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H1B Sponsor Likelynote

Responsibilities

Greets patients as they arrive and manages 15 minute wait time
Assists patient with intake processes including copying required documents
Collects co - payments, co - insurance and deductibles and issues receipts
Manages cashier box and daily deposits according to company policies
Processes walk - in patients and visitors
Answers phones and schedules appointments
Manages medical records (maintains, files / scans, prepares for schedule)
Ensures all correspondence is scanned and / or filed in a timely manner
Processes requests for medical records release and maintains appropriate logs, etc
Other duties as assigned

Qualification

Customer serviceData entryMedical office proceduresMedical terminologyECW experienceReferral processingHMO Authorizations

Required

High School Diploma/GED (or higher)
1+ years of customer service including data entry experience
Beginner level of knowledge of medical office procedures and medical terminology

Preferred

ECW experience
Processes all Referrals and HMO Authorizations for all insurances

Benefits

Comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution

Company

Optum

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Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
dateFounded in 2011
location
Eden Prairie, Minnesota, USA
people-size10001+ employees
web-link
https://www.optum.com/

H1B Sponsorship

Optum has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (648)
2024 (559)
2023 (620)
2022 (851)
2021 (593)
2020 (438)

Funding

Current Stage
Late Stage

Leadership Team

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Daniel Castillo
Chief Executive Officer, Optum Care Delivery
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J
Jay Green
Chief Financial Officer
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Recent News

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2025-11-07
Company data provided by crunchbase