VIDIZMO.AI · 16 hours ago
Account Manager – Growth & Retention
United States
Full-time
Remote
Mid, Senior Level
3+ years expVIDIZMO.AI is a U.S.-based technology company headquartered in Tysons, Virginia, specializing in AI-powered data management solutions. They are seeking an analytical and execution-oriented Account Manager to drive new customer acquisition, manage existing accounts, and foster revenue growth in a fast-paced environment.
Responsibilities
Proactively identify, pursue, and close new customer accounts within assigned territory or market segment
Qualify inbound leads and conduct outbound prospecting through targeted outreach, events, referrals, and campaigns
Lead discovery, solution positioning, stakeholder mapping, and opportunity qualification
Collaborate with Sales Engineering, Marketing, and Leadership to progress and close new-logo opportunities
Track and manage opportunities through the full sales cycle in CRM
Own and manage a portfolio of active customer accounts post-sale
Build strong relationships with business, technical, and executive stakeholders
Ensure successful adoption, ongoing engagement, and measurable customer value
Proactively manage renewals, identify risks, and prevent churn
Coordinate with Customer Success, Support, Product, and Engineering teams to resolve issues and deliver outcomes
Identify and close upsell opportunities (additional users, licenses, storage, features, services)
Drive cross-sell opportunities across VIDIZMO’s product portfolio
Expand within existing customers by engaging new departments, teams, subsidiaries, or business units
Develop and execute account growth plans for strategic and high-potential accounts
Manage a mixed portfolio that includes: New pursuit accounts, Existing customers, Assigned target or growth accounts
Build territory and account plans aligned with customer goals and market dynamics
Conduct regular business reviews and executive check-ins
Maintain accurate CRM data, pipeline visibility, and revenue forecasts
Act as the voice of the customer internally, sharing insights on needs, gaps, and competitive trends
Partner with Product and Marketing teams to inform roadmap and positioning
Identify customer advocacy opportunities such as references, case studies, and testimonials
Qualification
Required
Excellent English Communication is a must
Experience working with US Market
Bachelor's degree in Business, Marketing, Computer Science, Engineering, or related field
3–7 years of experience in B2B SaaS or enterprise technology sales, business development, or product marketing
Proven experience in selling and positioning SaaS-based IT solutions/products
Strong communication, presentation, negotiation, and relationship-building skills
Demonstrated success in leading teams and consistently achieving revenue targets
Strong analytical skills with data-driven decision-making ability
Proficiency in leveraging AI tools—including mandatory use of platforms like ChatGPT—to enhance efficiency and output
Team player with cross-functional collaboration experience and an ownership mindset
Legally authorized to work in the region of employment
Preferred
Experience in video, evidence management, or public safety technology sectors
Familiarity with CJIS compliance, Microsoft ecosystem, and public safety markets
Knowledge of enterprise or government procurement processes (RFP/RFI)
Benefits
Health Insurance (OPD/IPD)
Separate Maternity Cover
Leave encashment
Car Support Program
Referral Bonus
EOBI
Bi-Annual Increment
Provident Fund
Career Growth
Bonus (benefits vary based on location)
Company
VIDIZMO.AI
VIDIZMO is a Gartner and IDC-recognized solutions provider of multimodal AI solutions for videos, audio, documents, images, and databases.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Nadeem Khan
VP Partner Alliances
Sabah Mastoor
Partner Alliance Professional
Recent News
Company data provided by crunchbase