The Virtual Bench · 6 hours ago
IT Asset Management Lead
Houston, TX
Contract
Hybrid
Senior Level
$45/hr - $68/hr
5+ years expThe Virtual Bench is seeking an IT Asset Management Lead to join their dynamic IT team on a contract basis. This role is pivotal in overseeing the lifecycle of software and hardware assets across the global IT enterprise, ensuring compliance with licensing agreements and optimizing software usage through data-driven insights.
Staffing & Recruiting
Hiring Manager
Tracy (Misner) Aubuchon
Responsibilities
Develop ITAM strategies, policies and guidelines for all digital technology assets across the organization
Responsible for updates and management of ITAM tools and systems as needed to support asset management processes
Maintain a comprehensive inventory of all IT assets and ensure accurate tracking from acquisition to retirement within the ServiceNow Platform
Work with IT Managers and Procurement to collect and validate all necessary software contracts, entitlements, renewals, and license documentation for population into ServiceNow
Maintain comprehensive records of all software assets, including on-premise, cloud, and SaaS
Leverage ServiceNow IT Asset Management modules to automate asset lifecycle processes, including procurement, deployment, maintenance, and retirement
Generate routine and ad-hoc ServiceNow reports to provide actionable insights on asset utilization, compliance status, and cost savings opportunities
ServiceNow SAM Implementation & Administration
Configure, maintain, and optimize the ServiceNow SAM Professional modules for license tracking, compliance, reconciliation, and reporting
Support the setup of data models, workflows, dashboards, and automated alerts within ServiceNow to improve SAM maturity
Coordinate data imports, discovery mappings, normalization, and reconciliation activities to ensure accurate entitlement-to-installation alignment
Develop and implement software asset management strategies, policies, and guidelines to optimize software usage and compliance across the organization
Maintain an accurate inventory of all software assets, tracking licenses from acquisition through retirement and ensuring data integrity in asset management systems
Coordinate with IT and procurement teams to manage software renewals, upgrades, and contract compliance, preventing service interruptions
Utilize ServiceNow or similar platforms to automate software asset lifecycle processes including procurement, deployment, maintenance, and retirement
Generate routine and ad-hoc reports on software utilization, compliance status, and cost savings opportunities for management review
Maintain an accurate inventory of all hardware assets, ensuring data integrity and timely updates throughout the asset lifecycle with the client services team
Coordinate with IT and procurement teams to manage hardware acquisitions, renewals, upgrades, and disposals
Ensure compliance with organizational standards and regulatory requirements in hardware asset management practices
Support audits by reconciling asset records and addressing discrepancies promptly
Utilize ServiceNow or similar platforms to automate hardware asset tracking and reporting processes
Wireless asset management, ordering, and cost allocations
Work closely with site CS teams to coordinate E-waste and recycling pickups
Qualification
Required
Bachelor's degree
5+ years of experience in IT Asset management preferably using ServiceNow HAM & SAM
5 years experience with IT end user cost allocations
5 years of experience with enterprise system integrations (i.e. AP/GL/HR) and process workflows
Strong analytical skills with the ability to analyze, model, and interpret complex data and provide actionable insights
Solid understanding of software licensing models (Microsoft, Oracle, SAP, Adobe, SaaS models, etc
Experience working in a very large IT department
Experience in IT Financial Management allocations for a global organization
Experienced in IT purchasing, P2P workflows in an ITSM tool
Experience with hardware and software asset management
Preferred
ITIL 4.0 Certifications or coursework a PLUS
ServiceNow certifications (SAM, ITAM, CSA, CIS) a PLUS
ITIL IAITAM (CSAM/CHAMP) certification a PLUS
Company
The Virtual Bench
The Virtual Bench specializes in leadership consulting and creating diverse teams for our clients. Our clients are Fortune 50 to start-ups.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase