Senior Telecommunications Engineer jobs in United States
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Inside Higher Ed · 1 week ago

Senior Telecommunications Engineer

positionProvidence, RI
timeFull-time
remoteHybrid
seniorityMid, Senior Level
date2+ years exp

Brown University is seeking a Senior Telecommunications Engineer to manage and maintain their digital voice and VoIP-UC network communications systems. The role includes ensuring reliable service and participating in on-call rotations for system alarms.

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Responsibilities

System management, engineering, design, administration and maintenance of the University's digital voice, VoIP-UC network communications systems
Ensuring consistent, reliable, and uninterrupted service
Participate in a 24x7 on-call rotation to respond to system alarms
Perform initial troubleshooting and coordinate timely resolution with appropriate vendor support teams

Qualification

VoIP telephone systemsCisco VoIP-UC technologySIP VoIP systemsVendor managementLinux/shell environmentsVoIP-UC certificationsProject managementData management skillsInterpersonal skillsCommunication skills

Required

Participate in a 24x7 on-call rotation to respond to system alarms, perform initial troubleshooting and coordinate timely resolution with appropriate vendor support teams
Some experience with vendor management for reviewing quotes, proposals and contracts for accuracy
Some experience developing project proposals and managing small projects to completion
Some experience working within a change management system to communicate and coordinate changes with others that may impact successful outcomes when performing upgrades or other changes
Familiarity with Cisco IOS, CUBE, Webex calling, Expressway C/E, jabber
Familiarity with linux/shell and virtual machine environments
Experienced in working with SIP VoIP systems
Experience with troubleshooting VoIP/SIP issues independently and with vendor support
Interpersonal relation and team/group participation skills
Strong oral and written communication skills
Some skills working with application data through spreadsheets, databases and import/export tools for populating application data or generating ad hoc reports
Successful completion of a criminal background check and education verification is required

Preferred

Bachelor's degree preferred
Minimum of 2 years of experience with VoIP telephone systems, voice mail systems, access/carrier systems and related power plants, including in-depth working knowledge of VoIP-UC communications networks preferred
Experience in Cisco VoIP-UC networking technology preferred
VoIP-UC certifications preferred

Company

Inside Higher Ed

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Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
dateFounded in 2004
location
Washington, District of Columbia, USA
people-size51-200 employees
web-link
https://www.insidehighered.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-01-10Acquired
2006-08-31Series Unknown

Leadership Team

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Stephanie Shweiki
Director, Foundation Partnerships
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