L.A. Care Health Plan · 6 hours ago
Director, Information Technology Solutions Delivery
Los Angeles, CA
Full-time
Onsite
Director/Executive
$135K/yr - $216K/yr
7+ years expL.A. Care Health Plan is the nation’s largest publicly operated health plan, dedicated to providing health coverage to low-income residents of Los Angeles County. The Director of Information Technology Solutions Delivery oversees IT Solutions Delivery for assigned teams, focusing on the design, delivery, integration, and support of IT systems and processes while managing a team of analysts and developers.
FitnessGovernmentHealth Care
Responsibilities
Direct and facilitate Application Development, Customization, Operational & Production Support activities in support of Product Lines and related regulatory functions
Manage team of Systems/Technical Analysts, Technical Leads, Development Staff comprised of Full Time Employees and Consultants
Develop goals, objectives and actions plans for assigned staff which includes full management responsibility for the hiring, performance reviews, salary reviews and disciplinary matters for direct reporting employees
Collaborate with teams supporting System Business Configurations, Service Bus, Data Import/Export, Reporting, Quality Assurance, Production Control, Release Management, Enterprise Architecture, Resource Management, Vendor Management, Procurement, Information Management, Security, Infrastructure, Enterprise Program Management Office, Claims Operations, Provider Management, Customer Service, Health Services, Finance and Payments
Develop and manage Roadmaps, Data Flow Diagrams, Requirements, Designs and Implementation Artifacts
Collaborate on and execute Best Practices for Software Development Lifecycle Management (including successful transition to Agile), Time Reporting, Resource Planning, Talent Management, Vendor Management (Software & Services), Production Support, Incident Management
Develop understanding of Business Practices, Priorities, and Regulatory Requirements for assigned area(s)
Ensure proper communication across Solutions Delivery team and broader organization
Provide ‘thought leadership’ for assigned Business Domain and broader IT team
Drive initiation and delivery of key projects involving Member & CSC IT Solutions
Perform other duties as assigned
Qualification
Required
Bachelor's Degree in Computer Science or Related Field
At least 7 years of IT Applications work experience
At least 5 years of progressive management experience
At least 5 years developing Software Solutions leveraging a Software Development Lifecycle Methodology
At least 4 years of IT Vendor (Software and Consultant) Management
Demonstrable experience in overseeing and delivering IT Solution Development, preferably with Insurance Payer Systems
Strong leadership, team building, organizational and program/project management skills
Well-organized, flexible and self-starter
High level of written and verbal communication skills
Strong decision making ability and attention to detail
Ability to influence key internal and external business/IT partners
Active listening skills
Ability to navigate ambiguity and proactively develop effective plans
Ability to create Application Architecture diagrams and Roadmaps
At least 4 years of experience in clinical systems
At least 5 years of Customer Service or Member Eligibility Systems experience
Preferred
Master's Degree in Related Field
At least 5 years of Health Plan IT experience
At least 4 years of system oversight experience
At least 4 years of Service Bus development experience
At least 4 years of Los Angeles County Health Delivery experience (Hospital, Provider, Health Plan, and Vendor)
Functional knowledge of assigned service area(s)
Detailed understanding of member eligibility rules for L.A. Care's Product lines
Microsoft Project Server, Excel, PowerPoint, Word
Organizational Change Management
Agile Development
At least 5 years of Operations & Solution Delivery experience
At least 4 years of Member & CSC Commercial system oversight experience
Functional knowledge of technologies supporting Customer Service Center operations
Benefits
Paid Time Off (PTO)
Tuition Reimbursement
Retirement Plans
Medical, Dental and Vision
Wellness Program
Volunteer Time Off (VTO)
Company
L.A. Care Health Plan
L.A. Care’s mission is to provide access to quality health care for L.A.
1001-5000 employees
H1B Sponsorship
L.A. Care Health Plan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Melanie Rainer
Chief Strategy and Transformation Officer
Recent News
2026-01-17
MarketScreener
2025-08-27
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