SCOPE Eyecare & Healthcare · 7 hours ago
Key Account Manager – Retail (US)
United States
Full-time
Remote
Mid Level
$0/yr - $140K/yr
3+ years expSCOPE Eyecare & Healthcare is seeking a Key Account Manager – Retail (US) to join their team. This role is responsible for managing and expanding Scope’s presence across leading national retailers, driving growth of the OPTASE brand in the eyecare category by building strong partnerships and leveraging data insights.
Dietary SupplementsHealth CareManufacturingPharmaceutical
Responsibilities
Manage day‑to‑day relationships with major brick‑and‑mortar retail customers, including Walgreens, Walmart, CVS, Meijer, and Cencora
Act as the primary liaison to ensure strong communication and execution with retail partners
Support and manage Scope’s partnership with the retail broker to align strategies and maximize retail opportunities
Drive the growth of the OPTASE brand’s retail footprint by achieving brand, SKU, and retailer targets
Identify and secure new retail partnerships to expand Scope’s presence in the eyecare category
Lead daily, weekly, monthly, and quarterly reporting of retail performance
Analyze retail data to monitor OPTASE performance and track eyecare market trends, identifying opportunities for growth
Collaborate with internal teams and external partners to ensure timely product delivery, accurate invoicing, and resolution of disputes
Maintain compliance with retailer benchmarks and operational standards
Partner with the National Key Account Manager and Head of Sales to deliver successful annual reset processes for national retailers
Contribute to planogram development, promotional calendars, and category reviews to strengthen brand visibility and competitiveness
Qualification
Required
Business or Science related degree required
Minimum of 3+ years' experience in Sales and/or Key Account Management, preferably within national brick‑and‑mortar retail
Strong selling skills with a customer‑centric approach and proven ability to influence retail buyers and category managers
Deep understanding of the retail landscape, including category management, merchandising, supply chain, and promotional execution
Experience managing relationships with large national and regional retailers
Familiarity with concept‑to‑shelf processes, including product launches, planogram resets, and promotional calendars
Track record of building and maintaining strong relationships with diverse account stakeholders across retail organizations
Skilled at collaborating with brokers, distributors, and internal cross‑functional teams to drive retail success
Proven ability to analyze retail data, POS reports, and shopper insights to develop effective account plans
Strong track record of monitoring progress, identifying opportunities, and following through to deliver results
Excellent computer literacy with advanced knowledge of Excel for data analysis and reporting
Skilled in CRM systems and proficient in MS Office applications (Word, PowerPoint, Outlook)
Self‑motivated with strong organizational and prioritization skills
Ability to work autonomously under pressure while managing a diverse and demanding workload
Energy, resilience, and enthusiasm are key advantages in this role
Flexible attitude toward working hours and business demands
Willingness to travel approximately 25% across the U.S., ideally based in a metro area with a major hub airport to facilitate efficient travel
Preferred
Professional qualifications and memberships desirable
Company
SCOPE Eyecare & Healthcare
SCOPE is a Healthcare & Pharmaceuticals company with locations in Ireland, UK and USA that is dedicated to providing Healthcare Professionals & patients with high quality, effective and innovative products.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kara Chan, MA, SHRM-CP
HR Business Partner (US)
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