7Seventy Recruiting · 6 hours ago
Customer Success Representative - $33.10 - $38.95 per hour
7Seventy Recruiting is a company focused on client-facing roles, and they are seeking a Customer Success Representative to manage onboarding and account success. The role involves relationship management, ensuring consistent engagement, and identifying opportunities for expansion and renewal with clients.
Information Services
Responsibilities
Manage client onboarding projects to ensure a seamless transition into services
Own a segmented book of business and maintain strong client relationships
Conduct regular client check-ins, Quarterly Business Reviews (QBRs), and renewal discussions
Serve as a primary point of contact for escalations and client concerns
Identify growth opportunities including add-on services and partnerships
Coordinate internally to ensure client goals and expectations are met
Qualification
Required
Basic understanding of corporate finance and financial statements
Comfort working with spreadsheets, Excel, and basic data analysis
Strong project management and task prioritization skills
Excellent written and verbal communication skills
Highly organized with the ability to manage multiple client accounts
Strong listening, note-taking, and follow-up capabilities
Ability to handle client escalations with professionalism and empathy
Problem-solving mindset with a proactive, entrepreneurial approach
Bachelor's degree required
Preferred
Previous experience in accounting, finance, or professional services is a plus
Benefits
Company-paid medical, dental, and vision insurance
Short-term and long-term disability coverage
Unlimited paid time off and 11 paid company holidays
Paid parental leave
Fully remote work environment
Company-provided equipment and $250 home office stipend
401(k) plan with employer match
Company
7Seventy Recruiting
7Seventy Recruiting connects employers with qualified candidates through transparent, data-driven recruitment solutions.
Funding
Current Stage
Early StageCompany data provided by crunchbase