Customer Success Representative - $33.10 - $38.95 per hour jobs in United States
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7Seventy Recruiting · 6 hours ago

Customer Success Representative - $33.10 - $38.95 per hour

7Seventy Recruiting is a company focused on client-facing roles, and they are seeking a Customer Success Representative to manage onboarding and account success. The role involves relationship management, ensuring consistent engagement, and identifying opportunities for expansion and renewal with clients.

Information Services

Responsibilities

Manage client onboarding projects to ensure a seamless transition into services
Own a segmented book of business and maintain strong client relationships
Conduct regular client check-ins, Quarterly Business Reviews (QBRs), and renewal discussions
Serve as a primary point of contact for escalations and client concerns
Identify growth opportunities including add-on services and partnerships
Coordinate internally to ensure client goals and expectations are met

Qualification

Client relationship managementProject managementBasic data analysisCorporate finance understandingCommunicationOrganizational skillsProblem-solving mindset

Required

Basic understanding of corporate finance and financial statements
Comfort working with spreadsheets, Excel, and basic data analysis
Strong project management and task prioritization skills
Excellent written and verbal communication skills
Highly organized with the ability to manage multiple client accounts
Strong listening, note-taking, and follow-up capabilities
Ability to handle client escalations with professionalism and empathy
Problem-solving mindset with a proactive, entrepreneurial approach
Bachelor's degree required

Preferred

Previous experience in accounting, finance, or professional services is a plus

Benefits

Company-paid medical, dental, and vision insurance
Short-term and long-term disability coverage
Unlimited paid time off and 11 paid company holidays
Paid parental leave
Fully remote work environment
Company-provided equipment and $250 home office stipend
401(k) plan with employer match

Company

7Seventy Recruiting

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7Seventy Recruiting connects employers with qualified candidates through transparent, data-driven recruitment solutions.

Funding

Current Stage
Early Stage
Company data provided by crunchbase