Avis Budget Group · 5 hours ago
Vehicle Damage Claims Analyst
Virginia Beach, VA
Full-time
Onsite
Entry Level
1+ years expAvis Budget Group is a leading company in the mobility industry, seeking a Vehicle Damage Claims Analyst to manage high priority items related to vehicle damage claims. The role involves billing and collecting on claims, ensuring proper documentation, and collaborating with various teams to improve processes and collection rates.
Property ManagementReal EstateTourismTravel
Responsibilities
Identify missing First Notice of Loss opportunities and coordinate with local operations to obtain proper documentation to support damage claims
Partner and collaborate with operations to drive damage identification process improvements and work to increase billing dollars and net collections
Ability to effectively train users on the Damage Management Portal with the goal to reduce unallocated damages
Proactive in analysing existing dashboards to identify incremental billing opportunities
Demonstrate an understanding of how driving high FNOL improves the local P&L
Liaise with Supply Chain when appropriate on high dollar claims
Communicate with the Loss Prevention and ERS teams when claim support is needed related to these occurrences
Engage with either the last renter or our claims handling partner when missing First Notice of Loss
Investigative nature when missing First Notice of Loss to properly allocate the claim
Utilize all available resources such as the check-in agent, video footage and local management to attribute the claim properly
Capable of learning claims handling processes at a high level
Skilled at establishing and maintaining effective working relationships
Intrinsically motivated with the ability to be managed remotely
Show the ability to prioritize, multi-task, meet deadlines, manage projects, work under pressure and work in a fast-paced team environment
Must possess a strong customer service orientation
Be an excellent problem solver
Work effectively in cross functional teams and demonstrate a commitment to strategic objectives
Intermediate in the Microsoft Office Suite
Skilled in oral and written communication
Qualification
Required
Bachelor's degree
1 – 2 years of work experience with strong understanding of subrogation, claims management and collections processes
Excellent analytical skills with the ability to interpret and translate data into actionable insights
Exceptional communication and interpersonal skills with the ability to collaborate effectively cross-functionally to drive innovation and optimize performance
Proficient in utilizing technology and data analytic tools to drive operational efficiency
Proficient in the Microsoft Office Suite
Intermediate in the Microsoft Office Suite
Skilled in oral and written communication
Self-motivated with the ability to work independently and in teams
Versatile, with the ability to shift as priorities change
A quick-learner, with the ability to think outside the box, drive change and implement forward thinking
Proactive in communicating upward to direct manager
Strong written and verbal communication skills; demonstrated ability to construct well-written, thorough and professional emails and PowerPoint presentations
Ability to prioritize, multi-task, meet deadlines, manage projects, and work in a fast-paced environment to quickly provide information and/or analytics to Avis Budget Group's VDC function and its stakeholders
Strong and proactive individual with ability to communicate to departmental leadership, and employees at all levels
Skill in oral and written communication and presentation skills
Ability to develop and maintain spreadsheets
Knowledge, or ability to learn, basic insurance terminology and processes
Ability to establish and maintain effective working relationships with co-workers, other employees, and the general public
Ability to carry out assigned responsibilities and solve minor administrative problems
Ability to maintain confidentiality and perform duties in a professional manner
Must possess a strong customer service orientation, be an excellent problem solver, work effectively in cross functional teams and demonstrate a commitment to strategic objective
Identify development needs in order to improve and streamline operations
Preferred
Tableau/Power BI experience a plus
Benefits
Medical
Prescription Plans
Dental
Vision
Flexible Spending Accounts
Basic and Voluntary Life and AD&D
PTO
401K Savings Plan with company match of 6%
Company
Avis Budget Group
Avis Budget Group offers professionals and individuals with vehicle rental and sharing services.
10001+ employees
H1B Sponsorship
Avis Budget Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
Funding
Current Stage
Public CompanyTotal Funding
$3.1B2025-05-14Post Ipo Debt· $600M
2024-09-10Post Ipo Debt· $700M
2024-05-14Post Ipo Debt· $216.28M
Leadership Team
Brian Choi
Chief Executive Officer
Jeff Kaelin
Vice President, Technology Strategy, Performance & Data Services
Recent News
Campaign UK More Latest RSS Feed
2026-01-19
2025-12-18
2025-12-07
Company data provided by crunchbase