NEOGOV · 7 hours ago
Administrative Assistant – Parks, Recreation & Tourism PT
Surf City, NC
Full-time
Onsite
New Grad, Entry Level
$16.47/hr - $16.47/hrNEOGOV is seeking an Administrative Assistant for the Parks, Recreation, and Tourism Department of Surf City. The role involves providing primary administrative support, customer service, and performing various clerical tasks while maintaining the facility for events and rentals.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Works a non-traditional work schedule, primarily working nights and weekends with limited supervision
Greets participants and enforces facility regulations and policies
Provides local area information to visitors
Serves as liaison to expedite information flow and interpret policies, procedures, rules, and regulations to patrons, participants, and the general public
Performs administrative tasks such as utilizing a computer to complete projects, typing, copying, and faxing materials as needed, updating files, informing citizens of program status, and responding to inquiries in person, over the phone, or via email
Collects fees for Community Center membership, rentals, classes, camps, clinics, athletic leagues, and special events, and maintains payment records in the appropriate files and software
Counts and maintains cash box
Answers and directs phone calls
Forwards messages and requests to appropriate staff members
Performs administrative tasks such as utilizing a computer to update files, and responding to inquiries in person, over the phone, or via email
Sets up and breaks down the facility for rentals, meetings, classes, programs, and events
Maintains a clean work environment at all times
Assists all divisions of the PRT department as required
Performs other duties of a similar nature or level
Qualification
Required
High School Diploma or General Equivalency Diploma (GED)
Ability to successfully perform the essential duties and responsibilities of the job
Must successfully complete and meet the guidelines for a clear criminal background, drug screening, and NC SBI fingerprinting
Valid NC Driver's License
Knowledge of filing techniques
Knowledge of general office operations
Knowledge of customer service techniques
Knowledge of phone answering techniques
Knowledge of basic accounting concepts
Knowledge of basic statistical principles
Knowledge of standard safety practices
Skilled in analyzing and interpreting policy and procedural guidelines
Skilled in resolving problems and questions
Skilled in establishing and maintaining effective working relationships with staff, associates and the general public
Skilled in organizing work flow and coordinating activities
Skilled in operating office equipment
Skilled in typing
Skilled in using a computer and related software applications
Skilled in answering multiple phone lines
Skilled in maintaining files
Skilled in keeping logs
Skilled in making copies
Skilled in preparing reports and composing correspondence
Communication and interpersonal skills sufficient to exchange or convey information and to receive work direction
Ability to represent the Town professionally and respectfully while interacting with diverse individuals within the workplace and the community
Ability to set up and break down needed equipment
Ability to read and write
Ability to interact with others in person, over the phone, and via other devices
Ability to move within the facility to access equipment, office machinery, and other necessary tools
Ability to work for extended periods, sometimes under adverse conditions
Ability to frequently lift, carry, push, and/or pull objects weighing up to 25 pounds
Ability to occasionally move objects weighing up to 50 pounds
Ability to sometimes, but rarely, move objects weighing up to 100 pounds
Ability to stand, walk, run, reach, bend, twist, stoop, crouch, kneel, crawl, lift, carry, and/or move equipment, and push and pull various objects
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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