R1 RCM · 7 hours ago
Senior Director Revenue Cycle Operations, Motor Vehicle Accident
R1 RCM is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. The Senior Director Revenue Cycle Operations, Motor Vehicle Accident will lead the Motor Vehicle Accident team, oversee recovery functions, manage client relationships, and ensure the execution of the Recovery Department strategy for revenue generation and growth.
Health CareHospitalInformation TechnologyInfrastructureMedical
Responsibilities
Develop operational workflows to positively impact strategic initiatives between both R1 and the client (optimization, automation, financial, quality, process management, risk management, global, communication, and resource planning)
Operationally align workforce and resource utilization (global and domestic) and talent
Work as a leader in the department, helping achieve department goals on budgeting, administration, training, staff retention, and employee development
Participate in the development and application of operational metrics and in setting direction and benchmarks (KPIs) of the Department during quarterly or annual planning sessions
Establish recurring reporting mechanisms for clients, revenue goals, obstacles related to meeting established client protocols, expectations and/or financial goals, training development programs, well-being of staff and recovery leadership team
Implement and monitor reoccurring internal reviews of clients and actively seek new opportunities with prospective and existing clients
Establish and manage policies, procedures, and standards to measure and monitor production, inventory, projects, and revenue
Coach recovery leadership team on how to collaborate and support utilization management efforts. Develop mitigation plans to resolve utilization problems quickly before they negatively impact operations
Have an inquiring mind; continuously pursuing professional development, innovation, and opportunities for improvement
Own all management decisions regarding daily operations within the Motor Vehicle Accident team
In collaboration with senior leaders in AR & Denials, set a strategic vision for the collective team and execute and improve the operating model
Regularly meet with AR & Denial’s Client Delivery team to identify and establish client priorities/needs to drive assignments within the department. Priorities will be driven based upon company KPIs, client expectations, client schedule/meeting frequency, client performance, and available inventory
Partner with Business Development and Client Success teams to engage clients in tailored strategies that increase value for the client and deepen their relationship with R1
Qualification
Required
Bachelor's degree required
10 or more years of direct relevant Motor Vehicle Accident experience within healthcare provider operations, consulting, technology implementations, and/or process improvement
Working knowledge of industry best practices in Motor Vehicle Accident processes: insurance verification, billing, charge capture, contractual adjustments, first and third-party reimbursement, lien filing processes, and cash management
Proven leadership, management, organizational skills, and experience with leading EHR and revenue cycle systems, including but not limited to Epic, Meditech and Cerner
Ability to travel as needed
Benefits
Annual bonus plan at a target of 25.00%
Competitive benefits package
Company
R1 RCM
R1 RCM serves as a revenue cycle management partner for hospitals and healthcare systems regardless of the payment models.
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
Khosla VenturesIntermountain Healthcare
2025-05-28Private Equity
2024-08-01Private Equity
2024-08-01Acquired
Recent News
2026-01-07
Columbia West
2025-12-13
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