New Horizon Academy · 5 hours ago
Sr. IT System Specialist
Minneapolis, MN
Full-time
Onsite
Senior Level, Lead/Staff
$55K/yr - $55K/yr
10+ years expNew Horizon Academy is a nationally accredited Early Childhood Educator with locations in Minnesota, Iowa, Idaho, Kansas, and Colorado. The Senior IT Specialist contributes significantly to the overall IT strategy, ensuring application, system, network, and data security while providing support for end users at corporate offices and schools.
ChildrenEducationService Industry
Responsibilities
Significantly contributes to our overall IT strategy
Research, tests, and participates in the selection process and implementation of new technologies
Ensures application, system, network, and data security
Configures, installs, administers, monitors, and maintains of our various applications, systems and networks
Supports the IT needs of our end users at our corporate offices and schools
Provide Senior-level IT expertise concerning the following technologies:
IT Administration: Domain Administration, Active Directory, Single Sign On, Identity & Access Management, DNS/DHCP, etc
IT Security: Data Security & Loss Protection, Disaster Recovery / Business Continuity, Endpoint Protection, Firewalls, etc
Applications: Microsoft Stack; Microsoft O365; SaaS applications, etc
Data: Business Intelligence; Robotic Process Automation; Database Administration
End User Computing: PC, Servers, Storage Devices, iPads, Printers, etc
Networks: Routers, Switches, Firewall, VLANS, WLANs, Internet Connectivity, DMZ, etc
Research, tests, and participates in the selection process and implementation of new technologies
Ensures application, system, network, and data security
Provide Senior-level IT configuration, installation, administration, monitoring, and maintenance of our various applications, systems and networks
Performs on-site installation and support of application, computer, server, and network technologies at corporate offices and schools
Provide Senior-level IT support of our end users at our corporate offices and schools including:
Walking clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Replace computer and network parts and equipment as required
Provide support, including procedural documentation and relevant reports
Follow diagrams and written instructions to repair a fault or set up a system
Appropriately prioritize, troubleshoot, and communicate concerning open cases
Qualification
Required
Must pass the Applicant Background Study required by the Department of Human Services
Must have documentation of U.S. citizenship or eligibility to work in the U.S
10+ years of Information Technology experience
Great communication and customer service skills
Wide technical support experience
Team player with the ability to manage competing priorities while servicing our clients effectively
Dynamic, energetic, motivated, positive outlook
Ability to work effectively with minimal supervision
Must have the physical ability to lift up to 50 lbs from a standing position or up to 30-40 lbs climbing a ladder or lift above the shoulders with or without accommodations
Must be able to bend over and crawl on hands and knees with or without accommodations
Preferred
Bachelor's Degree or Associates Degree and equivalent experience in a relevant field preferred
Benefits
401K with employer match
Health, dental and life insurance
Generous childcare discounts
Career advancement opportunities
Continued Education Training
Company
New Horizon Academy
New Horizon Academy offers early education and child care programs to young children.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chad Dunkley
Chief Executive Officer
Recent News
2025-06-13
Company data provided by crunchbase