Indotronix Avani Group · 5 hours ago
Datacenter Technician
Memphis, TN
Contract
Onsite
Mid Level
$35/hr - $35/hr
4+ years expIndotronix Avani Group is seeking a Datacenter Technician to provide technical support and maintenance for Dell products at customer sites. The role involves troubleshooting, repairing, and managing parts, as well as executing plans provided by Dell support.
ConsultingMachine LearningSoftware
Hiring Manager
Syed Affan Ali
Responsibilities
Will provide troubleshooting, repair, parts ordering, preventative maintenance, and Installation of Dell product located at Customer Site
Triage issues with direction from Dell Support
Execute plan of action from Dell Domain Engineer/L3
Document POA Results, logs, and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
Reseating parts, swap or replace parts
Server Testing and validation (running diagnostics, capturing, and uploading logs)
Upgrading Firmware as needed
Parts locker management, manage inbound and outbound parts
Spare parts management, separate from parts locker (during CW server deployments)
Parts return to Dell
Qualification
Required
High School Diploma or GED required
May require technical certification or associate degree
Generally, 4-6 years' experience in area of responsibility
Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
Experience with server swaps and deployments
Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
Follows provided Plan of Action (POA) from support
Stays current with technology (reading, company announcements, continuous learning)
Can handle the physical demands of the job
Provides real-time, detailed documentation
Demonstrates good documentation habits
Has experience in documentation
Preferred
Experience with water cooling servers (desirable, not required)
Familiarity with Linux
Has built PCs
Company
Indotronix Avani Group
Indotronix Avani Group is a consultancy that offers machine learning, cloud computing, software development and SaaS services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mitch Meller
Chief Operating Officer
Recent News
2023-12-25
Company data provided by crunchbase