Welaunch.ai · 4 hours ago
Client Servicing Manager
NYC Metro Area
Full-time
Onsite
Mid LevelWeLaunch partners with early-stage B2B, SaaS, and AI startups to accelerate growth by providing plug-and-play Go-To-Market solutions. They are seeking a Client Servicing Manager to manage client relationships, ensure customer satisfaction, and deliver an exceptional client experience.
Management Consulting
Responsibilities
Managing client relationships
Ensuring customer satisfaction
Acting as the main point of contact for clients
Delivering an exceptional client experience
Overseeing client accounts
Addressing client concerns efficiently
Collaborating with internal teams to meet client needs and exceed expectations
Qualification
Required
Strong skills in Client Services and Client Relations to effectively manage client interactions and expectations
Proficiency in Customer Satisfaction and Customer Service to deliver excellent support and resolve client concerns
Exceptional Communication skills, both written and verbal, to coordinate with clients and internal teams
Ability to work on-site in the New York City Metropolitan Area, offering hands-on support and collaboration
Preferred
Bachelor's degree in Business Administration, Communications, or a related field is preferred
Proven experience in account management or a similar client-facing role is an advantage
Company
Welaunch.ai
WeLaunch is a specialized agency dedicated to accelerating the growth of B2B and SaaS startups.
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Aviral Bhutani 🧘🏻♂️
Founder and CEO
Company data provided by crunchbase