Murray Osorio PLLC · 8 hours ago
Front Desk Receptionist
Silver Spring, MD
Full-time
Onsite
Entry Level
$18/hr - $22/hr
2+ years expMurray Osorio PLLC is a fast-growing immigration law firm dedicated to making a positive impact on people’s lives. They are seeking a highly motivated Front Desk Receptionist to ensure a welcoming and professional experience for clients while providing support in various office functions and gaining exposure to immigration law.
AdviceConsultingLegalProfessional Services
Responsibilities
Act as the face of the firm by welcoming clients, managing client documentation, and maintaining a professional and tidy office environment
Greet prospective clients and prepare conference rooms for attorney consultations
Collaborate with Attorneys to answer questions related to contracts, collect client payments, and coordinate billing matters with the Collections department
Set up consultations and follow-ups in the client portal, ensuring accurate and complete information
Following up on client leads to ensure monthly qualified consultations are being booked
Answer and field phone calls, taking detailed messages to relay to the legal team
Coordinate with the Intake team to provide interpreters or other resources as needed to support clients
Keep the office and client areas presentable by replenishing supplies, maintaining conference rooms, and highlighting maintenance needs
Scan and manage important client documents such as birth certificates and sealed medical records
Assist with assembling interview and individual hearing files for Attorneys
Support additional office functions, including operations, accounts payable, and legal assistant tasks
Qualification
Required
Fluency in Spanish (reading, writing, and speaking) is required
Excellent customer service skills with strong written and verbal communication abilities
Highly organized and detail-oriented with the ability to multitask effectively
Ability to follow written and verbal instructions and work in a fast-paced environment
Proficiency in Microsoft Office Suite
High School Diploma or GED equivalent
Preferred
Familiarity with Salesforce or similar customer relationship management tools
At least 2 years of customer service experience
Benefits
Medical, dental, and vision insurance
401(k) with employer match
Paid Time Off and Holidays
Paid Parental Leave (available after one year of service)
On-site parking is available for employee convenience
Company
Murray Osorio PLLC
At Murray Osorio PLLC, our mission as a national full-service immigration law firm is to provide superior legal services across the breadth of immigration law throughout the United States.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alexandra Ribe
Partner
BJ Osorio
Partner
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