INNOVÉ Beauty & Wellness · 4 hours ago
Director of Information Technology
Macedonia, OH
Full-time
Onsite
Director/Executive
7+ years expINNOVÉ Beauty & Wellness is seeking a Director of Information Technology to support its administrative and operational functions. This role involves setting and executing the company's technology strategy while ensuring the reliability and security of IT systems, overseeing infrastructure, managing vendors and budgets, and partnering with business leaders to drive growth and compliance.
BeautyCosmeticsLifestyle
Responsibilities
Provide strategic leadership for the IT organization, including vision, roadmap development, and long-term planning
Oversee administration and security of the global corporate network, cloud platforms, and on-premise systems
Own the organization’s Microsoft Office 365, Microsoft Dynamics (ERP/CRM), and cloud infrastructure environments
Ensure high availability, performance, disaster recovery, and backup strategies for all systems
Direct identity and access management across networks, applications, and data
Establish and enforce IT policies, standards, and best practices
Ensure cybersecurity practices align with business risk tolerance and regulatory requirements
Develop, manage, and forecast the annual IT operating and capital budgets
Own IT purchasing, asset lifecycle management, and inventory tracking
Lead vendor selection, contract negotiation, performance management, and ongoing service optimization
Oversee end-to-end help desk operations, including ticket management, escalation processes, and service levels
Ensure standardized workstation imaging, deployment, and refresh programs
Support a mixed Windows and macOS client environment
Oversee telephony and communication systems, including toll-free numbers, DIDs, routing, call center functionality, and reporting
Partner with business leaders to improve system usability, integration, and process efficiency
Lead participation in PCI compliance audits, IT audits, and related testing
Other job responsibilities as assigned
Qualification
Required
Strong executive communication and presentation skills
Highly organized, detail-oriented, and results driven
Ability to balance strategic planning with operational execution
Proven ability to analyze complex problems and present practical, business-focused solutions
Effective collaborator across departments and leadership levels
Bachelor's Degree in Computer Systems or related field, or equivalent work experience
7 years managing IT operations including network, security, cloud-based servers, desktop hardware/applications and help desk
3 years managing business applications specifically around manufacturing and online selling
3 years managing technical and business application resources
Experience with NetSuite ERP
Experience with manufacturing concepts including BOM, warehouse management, MRP, standard cost, and shipping (+international)
Experience with GP-based ERP environments, CRM systems, WMS platforms, websites and cloud based selling systems, monitoring tools, asset management, and enterprise networking solutions
Preferred
Experience with NetSuite ERP is a plus
Experience with manufacturing concepts including BOM, warehouse management, MRP, standard cost, and shipping (+international) is also a plus
Experience with GP-based ERP environments, CRM systems, WMS platforms, websites and cloud based selling systems, monitoring tools, asset management, and enterprise networking solutions is a plus
Company
INNOVÉ Beauty & Wellness
a leading company in full-body skincare and spray tanning solutions
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2019-08-13Acquired
Leadership Team
Doug Goeke
President & Chief Financial Officer
Recent News
2025-02-17
2023-12-23
Company data provided by crunchbase