PerkinElmer · 7 hours ago
Vice President, Project Delivery & Client Engagement
PerkinElmer is a leading company in life sciences and technical consulting, seeking a Vice President of Project Delivery & Client Engagement. This senior executive role is responsible for strategic growth, relationship management, and operational excellence of significant global accounts, driving revenue growth and ensuring successful service delivery through collaboration and client engagement.
HardwareHealth Care
Responsibilities
Develop and execute multi-year strategic account plans aligned with client business objectives and industry trends
Conduct quarterly SWOT analyses and competitive benchmarking to refine account strategies
Establish and maintain executive sponsorship alignment between client and company leadership
Facilitate executive steering committees and governance forums to ensure alignment and transparency
Implement structured feedback loops (e.g., Net Promoter Score, Voice of the Customer) to continuously improve service delivery
Lead crisis management and issue resolution with a focus on preserving long-term relationships
Set and achieve annual revenue targets for each account, with clear KPIs for upsell and cross-sell initiatives
Identify and pursue whitespace opportunities through proactive needs assessments and solution co-creation
Lead strategic pursuits, including RFP responses, solution design, and executive presentations
Chair regular account team meetings to align on goals, share insights, and coordinate execution
Ensure knowledge transfer and best practices are documented and disseminated across teams
Champion the use of CRM/PSA tools to maintain data integrity and visibility into account health
Actively contribute to company-wide strategic initiatives, including service innovation and market expansion
Lead or participate in internal task forces focused on client experience, or operational excellence
Mentor high-potential talent and contribute to succession planning efforts
Qualification
Required
Education: Bachelor's Degree in Life Science, Engineering, or related discipline (OR a combination of equivalent experience in CQV engineering, cGMP facility start-up, project management and/or comparable military experience)
Industry Expertise: 15+ years in life sciences, biotech, or technical consulting with a strong understanding of regulatory environments, R&D, manufacturing, and commercialization
Client Leadership: Proven track record of managing $10M+ accounts with complex stakeholder ecosystems
Strategic Thinking: Ability to synthesize market trends, client needs, and internal capabilities into actionable strategies
Commercial Acumen: Deep experience in consultative selling, contract negotiation, and value-based pricing
Operational Excellence: Familiarity with delivery models, project governance, and performance metrics in a professional services context
Technology Proficiency: Experience with CRM/PSA platforms (e.g., Salesforce, Certinia), data visualization tools, and collaboration platforms
High degree of technical competence and creativity
Travel as necessary for business continuity
Applicants must be authorized to work in the United States on a full-time basis
We cannot employ anyone with an invalid driver's license
Company
PerkinElmer
PerkinElmer focused on improving the health and safety of people and the environment.
Funding
Current Stage
Public CompanyTotal Funding
unknown2022-08-01Acquired
1978-01-13IPO
Leadership Team
Frank A. Wilson
SVP & CFO
Joel S. Goldberg
SVP & General Counsel & Secretary
Recent News
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