Randstad · 1 day ago
Auto Claims Adjuster - Hybrid
Worcester, MA, US
Full-time
Hybrid
Entry Level
1+ years expRandstad in partnership with The Hanover Insurance Group is seeking an Associate Adjuster to join their Auto team in Howell, MI. The role involves providing critical claims resolution services, handling non-complex claims, and ensuring customer satisfaction through effective communication and processing.
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Responsibilities
Trainee is responsible for performing claim processing and payment functions on non-complex claims for one or more lines of business in multiple states. Responsible for reviewing electronic claim files for completeness and following procedures for gathering missing information
Within specific guidelines, Trainee is responsible for outbound calls with a level of satisfaction that meets or exceeds the customers' expectations. This is accomplished by responding in a polite, professional manner, matching their needs with Hanover’s services
Develops recognition of coverages, claim processing requirements, and related data processing systems. Claims handled by this individual would not involve determining liability, questionable damages, investigation, personal injury or coverage issues
Utilizing established guidelines to obtain appraisals and other needed information from insured, advises insured as to proper course of action. Records additional information/data into the company’s network updating the electronic claim file
Applies basic communication skills to interpret caller’s inquiries and offers options. Sets up predetermined reserves on level 1 claim which includes managing outbound calls to insured to confirm next steps. Collects and files
Qualification
Required
1 year of experience
Experienced level
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan (all benefits are based on eligibility)
Company
Randstad
Randstad is the world’s largest talent company and a partner of choice to clients.
10001+ employees
H1B Sponsorship
Randstad has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (754)
2022 (776)
2021 (1143)
2020 (1749)
Funding
Current Stage
Late StageLeadership Team
Richard Jager
Chief Executive Officer at Randstad Group DACH
Sander van 't Noordende
CEO
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