IT Support Technician - Level 2 (Temp) jobs in United States
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Nesco Resource · 1 day ago

IT Support Technician - Level 2 (Temp)

Nesco Resource is seeking an IT Support Technician for a temporary position in the Danbury, CT area. This role involves providing technical support to onsite and remote users, troubleshooting hardware and software issues, and assisting in the installation and configuration of essential applications.

ConsultingHuman ResourcesStaffing Agency

Responsibilities

Providing technical support to onsite & remote users, resolving system and software and software issues related to company's operation
Troubleshoot and fix hardware and software issues on desktops, laptops and servers, ensuring minimal disruption to business operations
Assist in the installation and configuration of software, and other applications essential to the business
Supporting staff with IT issues by responding to helpdesk requests and inquiries
Documenting completion of requests, participate/facilitate IT onboarding with new hires
Communicate with staff in regard to the progress of requests made through helpdesk, impending changes or updates to company's software, outages, etc

Qualification

Windows 11Active DirectoryOffice365Microsoft ExchangeWindows ServerRemote DesktopHyper-VUser supportTroubleshootingHelpdesk support

Required

user support & troubleshooting: providing technical support to onsite & remote users, resolving system and software issues related to company's operation
Troubleshoot and fix hardware and software issues on desktops, laptops and servers, ensuring minimal disruption to business operations
Assist in the installation and configuration of software, and other applications essential to the business
supporting staff with IT issues by responding to helpdesk requests and inquiries
Documenting completion of requests
participate/facilitate IT onboarding with new hires
Communicate with staff in regard to the progress of requests made through helpdesk, impending changes or updates to company's software, outages, etc
Technical Requirements - Windows 11, Active Directory, Office365, Microsoft Exchange

Preferred

Windows Server
Remote Desktop
Hyper-V

Benefits

MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Company

Nesco Resource

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Nesco Resource s an Staffing and Recruiting firm.

Funding

Current Stage
Late Stage

Leadership Team

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Michael McDonald
Executive Vice President of Finance and Chief Accounting Officer
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