Apply on Employer Site

Tekgence Inc · 6 hours ago

Lab Technician

San Diego, CA

Contract

Onsite

Senior Level

5+ years exp

Tekgence Inc is seeking a Lab IT Technician to maintain and secure global laboratory IT systems. The role involves providing technical support, managing incidents, and ensuring compliance with data security standards.

BankingRetailSupply Chain Management

H1B Sponsor Likely

Hiring Manager

Priyanshu vyas

Responsibilities

Maintain, secure, and stabilize global laboratory IT systems to ensure uninterrupted scientific and business operations

Provide proactive technical support, managing incidents, requests, and problems using ServiceNow

Support data handling, data archiving, and ensure adherence to regulatory compliance, data security, and integrity standards

Install, configure, and support laboratory PCs, peripherals, network connections, and communication devices

Manage and support system imaging, system monitoring, and firewall configurations

Act as a key interface between Informatics teams, business stakeholders, and laboratory users, representing the voice of the customer

Own and support assigned service towers, driving continuous service improvement and ITSM best practices

Maintain accurate hardware, software, and network inventories

Support laboratory informatics and technical operations, including Informatics Operations and pRED Operations

Qualification

ServiceNowData handlingLaboratory IT systemsSystem imagingData securityNetwork connectionsRegulatory complianceFirewall configurationsTechnical supportContinuous service improvementHardware inventorySoftware inventory

Required

5+ Years of experience