EPITEC · 13 hours ago
Fulfillment Coordinator
Columbus, OH
Contract
Onsite
New Grad, Entry Level
$35/hr - $35/hrEPITEC is a company focused on providing customer-centric solutions, and they are seeking a Fulfillment Coordinator to support their Fulfillment Operations. The role involves executing daily activities related to card fulfillment processes while ensuring accuracy and compliance with service level agreements.
Information TechnologyStaffing Agency
Responsibilities
Review incoming credit and debit card orders via Salesforce and ensure all requests meet operational requirements
Generate, maintain, and track reporting throughout the fulfillment lifecycle
Retrieve cards from secure safes, manually package them, and accurately update internal systems with all relevant details
Monitor and manage cards requiring additional configurations, ensuring timely resolution and escalation when needed
Coordinate card packaging and verification with team members, and submit completed orders to the mailroom for shipment
Track outgoing shipments, including FedEx deployments, applying knowledge of customs processes where applicable
Maintain clear and thorough documentation throughout each step of the fulfillment process
Proactively research and resolve open items related to fulfillment
Provide timely responses to inquiries regarding fulfillment workflows or specific orders
Deliver clear, concise communication to internal partners and stakeholders
Qualification
Required
Highly self-motivated, organized, and able to work independently with consistent accuracy and attention to detail
Strong written and verbal communication skills, with a commitment to delivering exceptional customer service
Proven critical thinking, problem-solving, and risk-management capabilities
Preferred
Experience or familiarity with credit card regulatory requirements, banking operations, and card network processes is a plus
Company
EPITEC
Epitec is a premier technology services and professional staffing company.
Founded in 1978
1001-5000 employees
H1B Sponsorship
EPITEC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (148)
2023 (154)
2022 (266)
2021 (203)
2020 (172)
Funding
Current Stage
Late StageLeadership Team
Mark Ruma
Chief Operating Officer (COO)
Company data provided by crunchbase