Administrative Services Manager jobs in United States
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Dechert LLP · 4 hours ago

Administrative Services Manager

Dechert LLP is a professional services firm, and they are seeking an Administrative Services Manager to oversee and coordinate the secretarial service, administration, and reception in the New York Office. The role involves managing the Legal Team Assistant teams, ensuring resource allocation, performance management, and fostering effective working relationships among team members.

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Comp. & Benefits

Responsibilities

Manages the Legal Team Assistant (LTA) teams and front of house team in New York
Allocates resources, as necessary, for resident/visiting lawyers and monitors lawyer to LTA assignments and ratios
Ensures there are sufficient resources at all times – approves all holiday requests, reassigns work and seeks support from elsewhere in the office if necessary
Works in conjunction with the New York office manager to ensure that resources are aligned to the office’s service strategy
Regularly meets with individual lawyers to ensure a satisfactory level of support is maintained
Oversees performance management and disciplinary matters for team members
Manages the evaluation process for all team members and agrees goals for the next review period
Identifies, interviews and selects candidates for partner interview
Consistently monitors the LTA teams to promote positive and effective working relationships, conducting regular floor walks
Conducts quarterly LTA team meetings to foster a sense of teamwork, collaboration and cooperation
Identify development needs and prepare, agree, implement and review development plans
Facilitates the 90-day review/evaluation process for all new hires. Ensure all requisite training is complete and mentor is assigned
Maintains attendance, vacation and sickness records for all LTAs
Manages and participates in the development and delivery of change management initiatives and projects
The ASM must be contactable out of hours, be flexible and prepared to work additional hours to meet client needs in times of urgency, taking on ad hoc duties as required
Perform any and all other duties as necessary and as assigned by supervisor for efficient functioning of the Department, Office and Firm

Qualification

Supervisory experienceSecretarial experienceManagement best practicesInteractionBilling proceduresPowerPoint proficiencyExcel proficiencyCommunication skillsPrioritizeAttention to detailConfidentiality

Required

College degree strongly preferred
8 years' secretarial experience in the professional services sector – preferably legal
Preferably 2-3 years supervisory and/or administrative team coordination experience
Good supervising skills
Knowledge of management best practices and basic employment legislation
Confidence and professionalism in supervising administrative staff and assigning tasks
Regularly has to prioritize competing demands in a pressurized environment
Knowledge of the firm's policies and procedures
Excellent written and verbal communication skills
Knowledge of Interaction (DechertCRM)
Knowledge of the firm's billing procedures
Knowledge of PowerPoint and Excel
Ability to prioritize and co-ordinate own work
Excellent attention to detail and proof-reading skills
Ability to maintain confidential information

Company

Dechert LLP

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Dechert is the law firm that helps business leaders lead.

Funding

Current Stage
Late Stage

Leadership Team

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Alison Nina Bernard
Chief Talent and Human Resources Officer
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Dean Collins
Partner
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