Meta · 5 hours ago
Systems Program Manager, Global Operations Systems
Austin, TX
Full-time
Onsite
Senior Level, Lead/Staff
$123K/yr - $179K/yr
8+ years expMeta builds technologies that help people connect, find communities, and grow businesses. They are seeking a Systems Program Manager for Global Operations Systems to advance tooling strategies and manage scalable processes within the Global Operations team.
Computer Software
Responsibilities
Systems Program Managers within GO Systems contribute to advancing GO’s tooling strategies across three categories of jobs to be done:
Workflow Design and Management: GO Systems is responsible for defining, building, and maintaining repeatable, sustainable processes that support GO’s tooling ecosystem (e.g., roadmapping, bug management, vendor insights)
Workflow Execution / Production: GO Systems executes its internal workflows utilizing a combination of FTE and Vendor resources
Implementing Tooling Changes into Operations: GO Systems facilitates significant tooling changes within GO’s ecosystem, with support including scope and design of technical solutions, project / program management, acceptance and experimental testing, training users on new tooling solutions, and providing expert opinion as GO’s tooling subject matter experts
Systems Program Managers meet these responsibilities by exercising the following foundational skillsets:
Program Management: A primary job to be done for GO Systems is implementing tooling changes into operations. Awareness and experience with program and project management best practices is essential to delivering technically sound solutions at scale for Operations
Cross-Functional Partner Engagement: GO Systems serves an important role in balancing the business needs of Operations with the priorities of Meta’s various product teams. Systems Program Managers are regularly called upon to problem solve, prioritize, and inform business decisions happening in both Product and Operations
Qualification
Required
Bachelor's degree in a directly related field, or equivalent practical experience
8+ years of experience with end-to-end project management in a product, technical, and/or operations environment
Experience initiating and driving multiple projects simultaneously with minimal guidance
Experience with systems and tools used by and in support of Operations teams
Experience partnering with technical teams (e.g., Engineering, Product Management, Data Science)
Strategic thinker with problem-solving skills, and experience analyzing and leveraging data to understand patterns and provide client insights
Documentation: demonstrated experience in creating reference documents and communicating them with stakeholders
Communication: Effective communication across different mediums, stakeholder groups, levels, and settings
Preferred
Intermediate level SQL/noSQL or comparable data language experience
Experience working with executive stakeholders at a large scale tech organization
Experience in AI/GenAI/LLMs, machine learning, or related fields
Experience working at the nexus of product (engineering) and operations (integrity, support, or other operations functions)
Experience in hands-on technical side of tooling (e.g., completing configurations, investigating tooling bugs, and conducting testing)
Benefits
Bonus
Equity
Benefits
Company
Meta
Meta's mission is to build the future of human connection and the technology that makes it possible.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kathryn Glickman
Director, CEO Communications
Christine Lu
CTO Business Engineering NA
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