N.C. Department of Information Technology · 7 hours ago
Data Analyst
Wake County, NC
Full-time
Hybrid
Entry Level
$44K/yr - $77K/yr
1+ years expThe North Carolina Department of Health and Human Services (DHHS) is one of the largest agencies in the state, responsible for ensuring the health and well-being of North Carolinians. They are seeking a Data Analyst to manage child support incentives, prepare federally mandated reports, and analyze statistical data to identify trends and outcomes.
Information Technology & Services
Responsibilities
Manage child support incentives
Ensure incentive funds are accurately distributed and disbursed to county Child Support Services offices
Preparation of all federally mandated reports
Monitor incentive performance
Analyze and interpret statistical data to identify significant trends and predictive outcomes
Work with the data warehouse team to design, develop and test data warehouse queries and reports by creating, modifying and updating business requirements
Work with federal, state and local auditors to ensure program security and accuracy
Preparation of federal, state and internal reports regarding program performance
Retrieve and analyze data from various data sources, generate reports, provide analysis and recommendations to Manager, Child Support Services Section Chiefs and Director to assist with decisions concerning the program
Calculation of Incentive Payments
Evaluate federal, state and county program performance in relation to incentive grant award and provide recommendation to stakeholders
Participate in the design, development, update and testing for all ACTS functionality in data warehouse
Assist statewide child support users with queries needed to achieve case management and performance measure goals and outcomes
Develop training material and train users on the use of data warehouse
Assist with computer software and/or hardware and provide training as needed. (Word, Excel, Publisher, Xcelsius, etc.)
Qualification
Required
Bachelor's degree from an appropriately accredited institution
One year of experience in HR, budgeting, research or administrative management
Equivalent combination of education and experience may be considered
Preferred
Demonstrated knowledge of the Child Support Services Program
Demonstrated ability to prepare statistics for spreadsheets, charts and data analytics with various software applications
Ability to work independently and manage several projects simultaneously
Strong organizational, analytical, and written/oral communication skills
Demonstrated knowledge executing queries and importing data to various software applications
Company
N.C. Department of Information Technology
The N.C.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Torre Jessup
Chief Operating Officer
Alysa Kelly
Executive Assistant to Chief Deputy/CIO/Chief Privacy Officer/Director of Enterprise Operations
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