North Tahoe Community Alliance · 1 day ago
Business Development Manager
Tahoe City, CA
Full-time
Onsite
Mid, Senior Level
$75K/yr - $90K/yr
5+ years expThe North Tahoe Community Alliance (NTCA) leads collaborative efforts to improve community vitality and strengthen the regional economy. The Business Development Manager cultivates opportunities for new and emerging businesses while overseeing Visitor Information Centers that support local artisans and promote high-quality visitor experiences.
Travel Arrangements
Responsibilities
Manage VIC staffing, scheduling, onboarding, and ongoing training, with oversight of retail performance and guest service standards
Foster a positive, inclusive team culture that encourages idea-sharing, creativity, and professional growth
Lead regular team meetings and monthly check-ins to promote open communication, alignment, and cross-team collaboration
Lead Concierge program, empowering frontline staff to serve as knowledgeable ambassadors for local businesses, events, and regional experiences
Champion business development by cultivating strong relationships with local business owners and connecting them to Chamber support, programs, referrals, and Lake Tahoe–specific experiences
Lead initiatives that strengthen and grow the regional business ecosystem, including new business attraction and engagement strategies
Support downtown activations and visitor-facing programming that drive foot traffic and economic activity for local businesses
Support district revitalization implementation efforts in coordination with Chamber leadership and partners
Oversee daily operations of the Tahoe City and Kings Beach Visitor Information Centers, ensuring they function as effective business-support and visitor-engagement hubs
Curate retail offerings, local artisan partnerships, and rotating exhibit displays through a consignment-based model
Track and report key performance indicators, including visitor interactions, business referrals, data trends, retail sales, and economic impact
Maintain high-quality guest experiences, consistent merchandising standards, stewardship education, and Chamber brand alignment
Collaborate with Marketing on signage, collateral, photo assets, and visitor promotions that elevate local businesses and Chamber initiatives
Lead stewardship education initiatives in partnership with UC Davis TERC and other community partners
Lead the implementation, staffing, and operational needs for sponsorship events and community engagement
Collaborate with cultural partners to integrate retail, educational programming, and authentic community voices into exhibits (e.g., Washoe Tribe murals and interpretive videos)
Qualification
Required
5-10 years of experience in community engagement, membership management, or experience working with a business association or chamber
Deep experience working with a team, strong networking and relationship-building skills, with a passion for collaboration
Skilled in team motivation, conflict resolution, and navigating dynamic environments with professionalism
Demonstrated strength in relationship-building, networking, and community engagement, with a passion for supporting local businesses and economic growth
Excellent verbal and written communication skills, professional, and transparent communicator
Demonstrated functional competence across areas of project management, including organizational design, creating and executing strategic priorities, and developing strategic relationships with key stakeholders
Highly organized, detail-oriented, and capable of managing multi-location operations
Preferred
Bachelor's degree in Business, Economics, Marketing, Communications, or related field preferred
Knowledge of and enthusiasm for the Tahoe region; local or regional roots strongly preferred
Proficiency in Shopify, Submittable, BILL, or organizational platforms preferred
Spanish language proficiency a plus
Benefits
401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Company
North Tahoe Community Alliance
The North Tahoe Community Alliance, formerly the North Lake Tahoe Resort Association (NLTRA), promotes and manages visitation in North Lake Tahoe and collaborates to achieve economic health, community vitality, and environmental sustainability to benefit our residents, businesses, and visitors.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Tony Karwowski
CEO/President
Adam Wilson
COO
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