Net2Source (N2S) · 6 hours ago
ServiceNow CMDB Lead/Architect
United States
Contract
Remote
Senior LevelNet2Source (N2S) is seeking a ServiceNow CMDB Lead to manage the development and implementation of various ServiceNow ITSM modules. The role involves coordinating with ITSM process owners, managing integrations, and ensuring successful outcomes in requirements gathering, development, and production migrations.
B2BDeliveryHuman ResourcesInformation Technology
Hiring Manager
Shubham Hayaran
Responsibilities
Catalog Developer Cloud Workflow and Integrations
Involve in development and implementation of various ServiceNow ITSM modules which included Incident Management, problem management, configuration management, change Management, Knowledge Management and other ITSM applications
Implement overall team management as a client facing person to ensure that requirements gathering, development, testing and PROD migrations succeeded in time and with expected outcome
Coordinate with other ITSM process owners to ensure proper ITOM integrations, knowledge with network routing and troubleshooting
Build transform maps to import external data sources and maintaining integrations, ServiceNow Automations and building custom Orchestration (Workflow) activities
Develop with the ITOM, ITBM, ITSM, Service Catalog, Service Portal, Flow Designer, and Service Portal designer modules
Maintain discovery health (trouble shooting discovery issues with known and unknown IPs and any network devices), work with Service Mapping and integrations which include MID server builds
Implement ServiceNow modules, Work on the ServiceNow core platform modules and applications
Build workflows for newly created catalog items
Install Mid Server and Configure discovery application for help in integrations (using REST, SOAP)
Involvement in ServiceNow Upgrades and Cloning , Involve in Asset life cycle management and designs relating software and hardware asset management, Configure CMDB
Responsible for Complete routine system administration and requirements enhancement including, group and user changes, catalog item revisions, reporting requests, problem solving / vendor escalation and menu changes
Qualification
Required
ServiceNow
CSDM experience
ITOM
ITBM
ITSM
Service Catalog
Service Portal
Flow Designer
Service Portal
Company
Net2Source (N2S)
Net2Source (N2S) is a Minority owned global workforce solutions company recognized by SIA as the largest and fastest-growing Total Talent Solutions provider with a presence in 34 countries and in-house Glo-Cal (global and local) teams to support our clients.
Founded in 2007
1001-5000 employees
H1B Sponsorship
Net2Source (N2S) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2022 (8)
2021 (10)
2020 (25)
Funding
Current Stage
Late StageLeadership Team
Ashish Garg
Founder & CEO
Company data provided by crunchbase