Bilingual Quality Assurance Executive - Sheraton Vistana Villages jobs in United States
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Marriott Vacations Worldwide · 7 hours ago

Bilingual Quality Assurance Executive - Sheraton Vistana Villages

Marriott Vacations Worldwide is a company that makes vacation dreams come true for travelers around the world. They are seeking a Bilingual Quality Assurance Executive to assist in providing Owners and guests with memorable vacation experiences by ensuring quality and accuracy in document processing and guest interactions.

HospitalityHotelRentalTourismTravel

Responsibilities

Assure complete and accurate processing of documents pertaining to sales
Focus on quality, accuracy, productivity and associate motivation with emphasis on monitoring consistency, effective feedback, and accurate tracking
Review any paperwork discrepancies or deficiencies with the Sales Executive and/or Sales Manager
Review details of contracts with customers
Thoroughly review loan applications and financial documents with the customer and ensures proper completion
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner
Fulfill requests from Owners regarding pricing, property maps, property descriptions, room locations, and portfolio/network information
Welcome and greet guests and anticipate and address their needs
Interact with colleagues and guests professionally and promptly
Develop and maintain positive working relationships with others. Support team to reach common goals and listen and respond appropriately to the concerns of employees
Always follow company policies and safety procedures

Qualification

Bilingual (English/Spanish/Portuguese)Quality AssuranceDocument ProcessingCustomer ServiceTeam Collaboration

Required

Bilingual required: English / Spanish or Portuguese
Available to work a flexible schedule to include weekends and holidays
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements

Benefits

Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities

Company

Marriott Vacations Worldwide

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Marriott Vacations Worldwide is a tourism company that offers vacation ownership, exchange, rental, and resort.

Funding

Current Stage
Public Company
Total Funding
$1.98B
2025-11-18Post Ipo Debt· $470M
2025-09-04Post Ipo Debt· $575M
2024-03-14Post Ipo Debt· $430M

Leadership Team

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Raman Bukkapatnam
Executive Vice President & Chief Information Officer
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Scott Weisz
Executive Vice President, Strategic Business Operations
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Company data provided by crunchbase