Black Spectacles · 6 hours ago
Operations Manager - Compliance & Project Management
United States
Full-time
Remote
Mid, Senior Level
$80K/yr - $100K/yr
6+ years expBlack Spectacles is a leader in supporting the architecture community, and they are seeking an Operations Manager – Compliance & Project Management to ensure their operations are secure, compliant, and well-structured. The role involves overseeing compliance initiatives, vendor/IT systems, and cybersecurity readiness while managing planning cycles and process documentation.
ArchitectureE-LearningEdTechSoftware
Responsibilities
Lead the development, management, and ongoing maintenance of IT compliance policies, cybersecurity controls, employee training, and organizational readiness for external audits (including SOC 2), while coordinating closely with our managed IT service provider and spearheading all related processes
Ensure strong internal controls and defense systems are in place
Maintain organized systems for contracts, renewals, and compliance documentation
Guide business planning cycles, Rocks/KPIs, and quarterly/annual strategy sessions
Use Bloom Growth (or similar software) to track execution and progress
Enforce process documentation standards and maintain one clear operating manual for the company
Plan and execute semi-annual company Summits, including scheduling, bookings, logistics, and budgeting
Identify workflow and automation opportunities, and pilot AI-powered tools that reduce manual work, improve accuracy, and enhance scalability
Evaluate AI tools that support operational efficiency, compliance, and cross-functional execution; lead implementation efforts when appropriate
Train teams on approved AI tools and practical use cases; develop documentation, SOPs, and enablement materials to support consistent adoption
Stay current on emerging AI capabilities and recommend practical, low-lift solutions that align with company strategy, security standards, and compliance requirements
Drive cross-functional process change and support non-technical teams in adopting new tools or workflows
Oversee the lifecycle of company-issued laptops and devices (purchasing, shipping, set-up, secure offboarding/disposal)
Coordinate with vendors for IT support, software installs/updates, and system access
Manage SaaS tools and system permissions across the organization
Qualification
Required
Proven ability to manage cross-functional projects from planning through execution, with strong attention to documentation and accountability
Experience with structured business operating systems or disciplined planning cycles (e.g., EOS, OKRs, KPIs, waterfall)
6+ years of professional experience in operations, IT, or compliance, ideally in a small–mid-sized company
Demonstrated ability to manage compliance processes such as contracts and renewals
Proven strength in process documentation, enforcement, and optimization
Highly analytical and detail-oriented, with the ability to tie operations decisions to measurable impact
Comfortable working remotely and independently, with strong accountability
Ability to travel twice a year for in-person planning sessions and company events
Preferred
Bachelor's degree in business, operations, or a related field
Experience with IT systems, cybersecurity practices, and equipment lifecycle management (directly or via vendors)
Familiarity with external audit frameworks (e.g., SOC2)
Benefits
Work From Home: Enjoy the flexibility of working remotely year-round.
Comprehensive Benefits: Starting day one, access to BCBS Health, Dental, Vision, Disability, and Life Insurance coverage.
Savings & Retirement Plans: Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and a 401(k) plan with a company match of up to 4%.
Generous Paid Time Off: Accrue up to 3 weeks of vacation annually, along with 8 holidays, 2 floating holidays, and up to 1 week of sick leave.
Referral Program: Earn rewards by referring top talent to our team.
Team Building: Enjoy semi-annual team gatherings and events that foster collaboration and camaraderie.
Company
Black Spectacles
Online learning for architecture & design
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Marc Teer
Founder & CEO
Recent News
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