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WeatherPod · 14 hours ago

Marketing & Customer Experience Associate (Entry Level)

Cincinnati, OH

Full-time

Onsite

New Grad, Entry Level

$50K/yr - $55K/yr

WeatherPod is a Shark Tank-featured startup that invented the personal pop-up pod category. They are seeking a Marketing & Customer Experience Associate to blend marketing execution, customer service, and operational support, ensuring a great experience for customers while supporting marketing initiatives.

E-CommerceGift CardOutdoors

Responsibilities

Assist with social media: help design, write, and schedule posts (Meta, TikTok, LinkedIn, YouTube)

Manage TikTok engagement and monitor our TikTok Shop

Assist with photoshoots and video shoots

Support campaign and promotion planning:

Help plan promo calendar

Help set up promos in Shopify

Help write and design graphics for promos and coordinate with partners on execution

Write and post blogs; create graphics using Canva templates

Research and test AI tools to enhance e-commerce marketing

Help monitor Triple Whale (our e-commerce analytics platform) and analyze promo performance to guide future planning

Respond to customer questions and support requests via our conversational AI platform for e-commerce, Gorgias

Manage and resolve issues with empathy and professionalism

Customize pod roofs using a heat press

Assist with office coordination (e.g., lunches, one-off projects, etc)

Qualification

Social media managementCustomer serviceBasic design toolsE-commerce platformsMultitasking skillsWriting skillsOrganizational skillsTeam playerPositive attitudeGrowth mindset

Required

Bachelor's degree in marketing, communications, design, or related field (preferred but not required)

Comfortable interfacing with customers and dealing with conflict

Strong writing, organizational, and multitasking skills

Familiarity with social media platforms (Meta, TikTok, LinkedIn, YouTube)

Comfortable with basic design tools (Canva; Capcut, Photoshop/Illustrator a plus)

Knowledge of Shopify, Klaviyo, Triple Whale, Monday.com, Slack, Excel, and PowerPoint a plus

Creative, resourceful, and enthusiastic team player with a positive attitude and growth mindset

Company

WeatherPod

The brand of choice for outdoor enthusiasts the world over, WeatherPod™ is home to the original pop-up weather pod since it was established in 2010 in Cincinnati, Ohio.

Founded in 2010

Cincinnati, Ohio, USA

2-10 employees

https://utwpods.com

Funding

Current Stage

Early Stage

Recent News

Pet Age

Van Den Bosch Adds Essential Pet Wellness Solutions with Under the Weather Partnership

2025-09-10

Company data provided by crunchbase