Volkswagen of America, Inc · 3 hours ago
Consumer Risk Strategy & Analytics Manager
Reston, VA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expVolkswagen Financial Services is a subsidiary of Volkswagen Group, dedicated to providing mobility solutions for its brand partners. The Consumer Risk Strategy & Analytics Manager will utilize their analytical expertise to enhance collection and origination strategies while managing a multi-billion-dollar consumer risk portfolio, driving data-informed decisions to mitigate loss risk.
AutomotiveCommercialManufacturing
Responsibilities
Support Collections Department strategy, analytics, and reporting for early-stage collections. Early-stage collections includes X-59+ collections support, specifically vendor activity (collections accounts placed with vendors), In-House predictive dialer (PDS) and early stage manual collections
Supports the Directors of Consumer Risk and Mitigations Management by monitoring volume into collections treatments, performance analysis and analytics, and supplemental reporting for in-house collections teams and vendors
Develop A/B tests and pilots and oversee the overall quantitative testing strategy for collections
Utilize analytic tools (i.e. SAS, SQL, Tableau, Python, R) data query tools to build, test, evaluate, and maintain robust data analysis and reporting for collections teams to make timely, informed decisions
Monitor VCI & VCCI’s Company’s consumer portfolios for change in behaviors on a monthly basis, using static pool, trend, regression and time series analysis, correlating demonstrated changes in repayment behaviors of customers utilizing a robust segmentation analysis. Identify specific areas or markets of trade that represent above average potential for loss, repossession or prepayment
Leveraging data and various data analytic tools (i.e. SAS, SQL, Tableau, Python, R,), to determine and explain changes in borrowers’ credit quality originated into the portfolio
Automation of credit underwriting monitoring. Including lowside and highside, quality overrides and other policy exceptions. Draw conclusions and make recommendations to the Director of Credit Risk for developing or modifying existing credit policies
Collaborate with the Directors of Credit Risk and Controlling in developing loss forecasts utilized in budget and planning rounds. Conduct Rate, Volume and Mix analysis to explain monthly variances in delinquency roll rates and charge-offs due to rate deterioration or favorability, volume growth or runoff and shift in portfolio concentration (by product, brand, contract term)
Collaborate with Senior Management and Controlling in establishing quarterly pricing inputs for VCI’s consumer portfolio. Lead in the development and recommendations for risk costs for all terms and instruments. Analyze other predictive characteristics that may provide improvements in identifying qualitative/quantitative factors that impact loss behavior such as changes to credit policies, collection strategies and operational adherence to policy
Provide analytical support of incentive programs, ensuring programs are driving desired behaviors
Qualification
Required
10+ years of relevant experience required
5+ years in utilizing methods and tools to extract, curate, explore, and analyze data from large data sources
5+ years in developing, integrating and deploying predictive models into the business decision making process
5+ years in data analytics, using business intelligence tools such as Tableau as well as programming in SAS, SQL, Python, or R
3 years working in the financial services industry especially in the area of analytics, portfolio risk management, servicing operations or consumer credit compliance, or similar data driven industries like insurance
2 Years in the evaluation of complex data driven problem solving and optimization of operational processes
Bachelor's degree in a quantitative discipline: Statistics, Science, Mathematics, Economics, Finance, Operations Research
Company
Volkswagen of America, Inc
Founded in 1955, Volkswagen of America, Inc., an operating unit of Volkswagen Group of America, Inc. (VWoA) is headquartered in Reston, Virginia.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Khayan
Chief Of Staff to the CFO
Cameron Batten
Senior Vice President, Chief Communications Officer
Recent News
2026-01-19
Irish Examiner
2025-11-05
2025-10-14
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