TAP Engineering · 1 day ago
Storage Support System Administrator Level II and III
Fort Meade, MD
Full-time
Onsite
Mid, Senior Level
$36K/yr - $158K/yr
5+ years expTAP Engineering is seeking System Administrators at the II and III levels to provide enterprise and HPC-focused Storage Sustainment support in large-scale, mission-critical environments. This role is responsible for the sustainment of the entire storage environment across two geographically dispersed locations, supporting heterogeneous, multi-vendor high-performance storage platforms.
Defense & Space
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide support for the implementation, troubleshooting, and maintenance of IT systems
Support day-to-day operations, monitoring, and incident response for storage environments
Manage and sustain enterprise and HPC storage systems
Support client/server, storage, and network devices
Provide Tier 1 and Tier 2 support based on experience level
Escalate issues appropriately and communicate status to Government and internal stakeholders
Support dispatch operations for hardware-related issues and remain engaged through resolution
Optimize system performance and resource utilization
Perform system capacity analysis and planning
Provide detailed troubleshooting and root cause analysis
Document system configurations, procedures, and sustainment activities
Follow Government-defined ticketing, change management, and operational procedures
Maintain accurate system documentation and records
Independently administers enterprise and HPC storage systems
Provides Tier 1 and Tier 2 support, including advanced troubleshooting
Performs root cause analysis and remediation
Manages daily configuration and operational health of storage environments
Supports multi-vendor storage platforms and fiber channel fabrics
Executes storage deployments, upgrades, and transitions
Provides detailed analysis and feedback for escalated incidents
Serves as an escalation point for junior staff
Serves as a technical lead and subject matter expert for storage environments
Resolves highly complex storage, system, and integration issues
Supports storage system design, architecture, and long-term planning
Analyzes system interdependencies within enterprise and HPC environments
Leads major incident response efforts
Performs long-term capacity planning and optimization
Provides detailed technical analysis and reporting for escalated issues
Mentors junior administrators
Acts as the final technical escalation authority
Qualification
Required
Active TS/SCI clearance with Full Scope Polygraph (most recent poly within the last 7 years)
DoD 8570 IAT II certification
Experience administering Linux-, Unix-, or Windows-based systems
Experience supporting enterprise or HPC storage environments
Strong troubleshooting and documentation skills
Strong verbal and written communication skills
Ability to support mission-critical systems in a 24/7 operational environment (as required)
Ability to collaborate with Government and contractor personnel
Benefits
Paid Time Off: 15–25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)
Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharing
Medical Coverage: Free medical insurance for employees, with optional buy-up plans for dependents
Dental & Vision: Employer-paid plans with optional enhancements
Insurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disability
Flexible Spending Accounts: Healthcare and dependent care FSAs
Tuition Reimbursement: Up to $36,000 per year for approved coursework
Additional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support
Performance-Based Rewards: Merit increases, performance bonuses, and referral bonuses
Company
TAP Engineering
TAP Engineering (LLC) is a small, Maryland-based firm providing secure, trusted microelectronics hardware engineering, firmware development, and research support to the DoD, Intelligence Community, and commercial clients.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase