GE HealthCare · 4 hours ago
Key Account Manager - North East UK
United States
Full-time
Remote
Mid, Senior LevelGE Healthcare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience. The Key Account Manager will manage key client accounts, drive sales growth, build strong client relationships, and identify opportunities to expand product offerings and maximize revenue.
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Responsibilities
Understand holistic hospital environment and customer segmentation to enable effective overall customer relationship
Own, manage and nurture existing relationships with customers including opportunities to grow share
Understand client needs, objectives, and challenges, and proactively address them to ensure client satisfaction and retention
Serve as the primary point of contact for clients, coordinating communication and managing expectations effectively
Drive effective balance of face-to-face vs digital customer meetings
Support effective medical education programs and congress programs
Triage customer queries to relevant team within a matrixed environment
Pipeline forecast and demand planning being sure to negotiate prices within the range specified by the General Manager (GM)
Develop and execute strategic territory plans to achieve revenue targets and drive business growth
Define and review annual account plans and ensure a disciplined execution against these plans
Prepare accurate sales forecasts and reports, analysing sales data and trends to identify opportunities and risks
Create and follow up on new customer leads (including procurement and hospital management.)
Negotiate contracts, pricing, and terms with clients to maximize profitability while maintaining client satisfaction. Being sure to partner with contract shared service throughout contract/tender process
Utilize tools and software to track sales activities, manage client interactions, and maintain up-to-date records. Deployment of relevant tools. For example, use Salesforce and Vistex (Contract Pricing and Quoting/Contract Lifecycle Management) to support and enable successful commercial activity
Collect in-field customer and competitor insights for provision to GM and Marketing
Stay informed about industry trends, market dynamics, and competitor activities within the pharmaceutical sector
Qualification
Required
ABPI qualified
Must reside within the North East of the UK
Proven experience in pharmaceutical sales or account management, with a track record of achieving sales targets and building strong client relationships
Deep understanding of the pharmaceutical industry, including knowledge of drug development, regulatory requirements, and market dynamics
Excellent communication, negotiation, and presentation skills, with the ability to effectively influence and persuade clients
Ability to work independently and collaboratively in a fast-paced, dynamic environment
Company
GE HealthCare
GE Healthcare provides a wide range of medical technologies and services to healthcare providers and researchers. It is a sub-organization of General Electric.
Founded in 1892
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.52BKey Investors
Bill & Melinda Gates Foundation
2024-11-07Post Ipo Secondary· $1.17B
2024-09-12Post Ipo Secondary· $1.29B
2024-02-16Post Ipo Secondary· $1.07B
Leadership Team
Catherine Estrampes
President and CEO, US & Canada
Luiz Verzegnassi
President & CEO, Services
Recent News
2026-01-16
Medical Device Network
2026-01-16
2026-01-16
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