Mutiny · 7 hours ago
Operational Community Manager FPS Gaming
United States
Full-time
Remote
Entry Level
$70K/yr - $80K/yr
1+ years expMutiny is Trailer Park Group’s integrated creative agency focused solely on video game marketing. They are seeking an Operational Community Manager to support the agency and client teams in managing social media accounts, content deployment, and community engagement for a leading gaming company.
Marketing & Advertising
Responsibilities
Manage the deployment and publishing of content across all social media platforms
Partner with lead CMs and Account team to ensure final assets are deployed correctly and on schedule
Supportive of UGC amplification and reactive opportunities; scouting, prepping creative presentations, and compiling qualitative community sentiment data
Maintains organization of all creative assets on the team’s internal servers and drives
Ability to QA assets and copy before reviews/final delivery
Share final assets and post copy to publishing tracker and regional teams once approved by client
Partner with the Account team to update asset status, latest creative, and flags to consider on the publishing tracker
Supports lead CM and Data Analyst with community sentiment analysis and conversation themes for reporting including, positive, neutral, and negative sentiment, common community FAQs and screenshots of community conversations
Monitor social channels daily for general gaming trends and cultural conversations, reporting back to your internal team with suggestions on how to tailor social strategy to the social climate
Monitor competitors, partners, and well-known creators for opportunities to engage or amplify
Qualification
Required
1-3 years of experience in supporting a Brand's social media account
1-3 years of community management experience, specifically deploying, scheduling, and managing a scheduling tool
Experience using and managing scheduling, deployment, and inbound comms within Sprinklr or a similar publishing tool
Impeccable attention to detail
Excellent communication skills
Collaborative mindset when partnering with clients, team members, key stakeholders, and senior managers
Some gaming experience and interest in the gaming space
Preferred
Love for all things social media and live/breathe gaming
Benefits
Unaccrued time off
Sick time
Paid company holidays
Medical/dental/vision insurance
Life insurance
Disability insurance
Maternity/paternity benefits
401(k) for regular full-time employees
Other perks
Company
Mutiny
We’re Mutiny. A creative game marketing agency born out of one of the biggest entertainment marketing companies in the world, Trailer Park Group.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase