Information Technology Specialist jobs in United States
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Comrise · 3 hours ago

Information Technology Specialist

Comrise is seeking an Information Technology Specialist who will contribute effectively within a team environment. The role involves configuring, installing, monitoring, and maintaining end-user desktop hardware and software, as well as providing Tier 2 technical support and consultation to IT users.

Staffing & Recruiting
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H1B Sponsor Likelynote

Responsibilities

Configure, install, monitor, and maintain end-user desktop hardware and software
Support a mobile workforce and provide consultation to IT users on all aspects of end-user computing
Provide Tier 2 technical support and coordinate with vendors to resolve Tier 3 issues
Document problem resolutions and develop end-user guidelines
Deliver on-site user training as needed
Evaluate, maintain, modify (e.g., macros, templates), and document desktop application packages
Participate in testing, evaluating, and implementing new desktop software packages and prototypes
Advise IT users on hardware and software selection to meet business requirements
Support hardware and software planning, vendor selection, acquisition, and system integration
Organize and coordinate installation, deployment, and upgrades of desktop hardware, software, and related network components
Support desktop applications including productivity tools, email, and group-use applications without programming customization
Identify and implement methods to improve end-user desktop productivity
Develop and apply troubleshooting and service restoration procedures for computer systems and peripheral equipment

Qualification

Technical SupportDesktop Hardware InstallationDesktop Software ConfigurationEnd-User TrainingTroubleshooting ProceduresDocumentation SkillsTeam Collaboration

Required

Professional with applicable knowledge and hands-on experience
Works effectively and actively contributes within a team environment
Performs defined tasks and responsibilities and understands technical discussions at the task level
Configure, install, monitor, and maintain end-user desktop hardware and software
Support a mobile workforce and provide consultation to IT users on all aspects of end-user computing
Provide Tier 2 technical support and coordinate with vendors to resolve Tier 3 issues
Document problem resolutions and develop end-user guidelines
Deliver on-site user training as needed
Evaluate, maintain, modify (e.g., macros, templates), and document desktop application packages
Participate in testing, evaluating, and implementing new desktop software packages and prototypes
Advise IT users on hardware and software selection to meet business requirements
Support hardware and software planning, vendor selection, acquisition, and system integration
Organize and coordinate installation, deployment, and upgrades of desktop hardware, software, and related network components
Support desktop applications including productivity tools, email, and group-use applications without programming customization
Identify and implement methods to improve end-user desktop productivity
Develop and apply troubleshooting and service restoration procedures for computer systems and peripheral equipment

Company

Comrise

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Headquartered in New Jersey since 1984, Comrise is a staffing, consulting and enhanced search technology company.

H1B Sponsorship

Comrise has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (11)
2023 (9)
2022 (7)
2021 (7)
2020 (6)

Funding

Current Stage
Late Stage

Leadership Team

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Dana N.
Director MSP Strategic Partnerships
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Company data provided by crunchbase