TRUMPF · 4 days ago
HR Front Office - Generalist
Farmington, CT
Full-time
Onsite
Entry Level
1+ years expTRUMPF is a family-run, high-tech company with nearly 19,000 employees worldwide, seeking a proactive People Operations Generalist. This role serves as the front-line administrator for HR inquiries and operational processes, focusing on employee support, process standardization, and Global Mobility activities.
BankingMachinery ManufacturingManufacturing
Responsibilities
Serve as the first point of contact for employee HR questions via phone, email and ticketing system; provide timely, accurate and friendly support
Manage HR cases end‑to‑end using the ticket system and service hotline; ensure SLA adherence and proper case documentation
Create and maintain clear, up‑to‑date knowledge articles for the HR knowledge base to improve self‑service and reduce repeat inquiries
Implement and standardize HR processes across the organization; ensure processes follow company policies and regulatory requirements
Analyze, map and optimize HR process flows to increase efficiency and improve employee experience
Independently design HR service processes within defined frameworks and escalate improvements as needed
Partner with HR Business Partners and cross‑functional teams to provide data, metrics, and reports that support decision‑making and workforce planning
Support Global Mobility operations, including visa and immigration coordination, business travel logistics, international assignments, and related employee questions
Participate in special HR projects and continuous improvement initiatives as assigned
Qualification
Required
Minimum 1 year experience in HR administration, HR service delivery, or an HR shared service environment
Strong customer service orientation and employee‑centric mindset
Excellent organizational skills and meticulous attention to detail
Strong verbal and written communication skills; able to handle sensitive employee matters professionally and confidentially
Team player with high commitment, adaptability, and enthusiasm for process change and continuous improvement
Comfortable working with data and producing timely, actionable reports
Preferred
Experience with HR information systems (Workday preferred) and ticketing systems is a plus
Bachelor's degree (or equivalent) in Human Resources, Business Administration, or a related field strongly preferred
Benefits
Competitive salary and benefits package.
Professional development and training opportunities.
Company
TRUMPF
TRUMPF provides manufacturing solutions in the fields of machine tools, laser technology, and electronics.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$57.06MKey Investors
European Investment Bank
2022-02-10Debt Financing· $57.06M
Recent News
2026-01-22
2026-01-15
Company data provided by crunchbase