Bluewater · 7 hours ago
Project Manager
Grand Rapids, MI
Full-time
Hybrid
Mid Level
4+ years expBluewater Technologies Group, Inc. is a woman-owned business focused on transforming spaces through innovative A/V integration solutions. The Project Manager will drive the successful delivery of complex A/V integration projects, ensuring they are completed on time, within budget, and to the highest standards of quality.
Hiring Manager
Andrea Pitzen, SHRM-CP
Responsibilities
Lead all phases of the project lifecycle, from planning through closeout, with accountability for scope, schedule, and budget
Partner closely with engineering, programming, procurement, and installation teams to ensure design intent and technical standards are met in the field
Develop and manage detailed project plans, schedules, and budgets, adjusting as needed to keep projects on track
Establish and communicate clear success criteria, risk mitigation strategies, and contingency plans
Maintain strong client communication and serve as the primary point of contact throughout the project, ensuring all interactions reflect professionalism, clarity, and a partner-oriented approach
Monitor and proactively improve client satisfaction, supporting Net Promoter Score (NPS) goals through responsiveness, issue resolution, and professionalism
Collaborate with Installation Supervisors to align staffing and subcontractor needs; support resource planning by monitoring associate costs and ensuring alignment with project proposals and statements of work
Proactively identify and resolve project challenges, with an emphasis on risk management and issue prevention
Monitor financial health of each project—track revenue, margins, and variances; escalate potential issues such as cost overruns, claims, or back charges
Ensure adherence to change management processes and accurate documentation of scope changes, submittals, and approvals
Lead formal project kickoff meetings with sales, engineering, installation partners, finance, and clients to align on scope, schedule, and expectations
Ensure comprehensive project closeout—confirm as-built documentation, final deliverables, and lessons-learned reports are complete and archived
Motivate and guide project team members and subcontractors to deliver high-quality results and uphold accountability
Build and maintain strong business relationships with clients, vendors, partners, and Sales counterparts, enhancing trust and long-term opportunities
Work in close partnership with the Sales Team to ensure seamless project handoffs, clear communication, and shared accountability for client satisfaction; foster positive collaboration to minimize friction and strengthen cross-team synergy
Participate in project post-mortems and deliver actionable recommendations for continuous improvement
Contribute to the evolution of project management best practices, tools, and processes across the Integration team
Other duties as assigned
Qualification
Required
4+ years of project management experience in A/V integration or related industries
Solid technical expertise in A/V systems, including signal flow, control systems (Crestron/AMX/Biamp/Extron), DSPs, video distribution, audio reinforcement, conferencing platforms, and networking fundamentals
Familiarity with AIA project documentation (drawings, submittals, change orders, schedules) is highly valued
Proficient in documentation practices using M365 platform; disciplined in maintaining project workbooks, trackers, and change order documentation
Proficiency with project management tools (Wrike, or equivalent) and Excel skills desired
Understanding of construction methods and materials, including low-voltage systems and jobsite safety practices
Demonstrated financial acumen: proven ability to manage budgets, track costs, and drive profitability
Proven leadership in managing cross-functional teams and subcontractors, with strong conflict resolution and negotiation skills
Excellent organizational, prioritization, and time management skills in fast-paced, high-pressure environments
Exceptional written, verbal, and presentation skills; able to influence and build trust with executive-level clients and stakeholders
Valid driver's license and acceptable motor vehicle record; ability to travel regularly to job sites as required
Adaptable, resourceful, and committed to solving problems while maintaining focus on client satisfaction, with a positive, can-do attitude and a solutions-focused approach
Preferred
AVIXA CTS, or equivalent, certification is highly desirable
Q360 proficiency is highly desirable but not required
Passion for technology, continuous learning, and delivering projects that exceed expectations
Benefits
Competitive compensation
Comprehensive benefits
Support for certifications and leadership development
Flexibility of our hybrid work policy
Company
Bluewater
Our mission is to empower leaders & organizations with capabilities that amplify their stories, leaving a lasting impact.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Tracy
CEO
Julie Harkins, CPA
Chief Financial Officer
Recent News
DBusiness Magazine
2025-05-27
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