Pike Industries · 11 hours ago
Customer Service Representative
West Lebanon, NH
Full-time
Onsite
New Grad, Entry Level
$22.50/hr - $22.50/hrPike Industries Inc is part of CRH, a leading supplier in North America, and they are seeking a Customer Service Representative to join their team. The role involves providing exceptional customer service, tracking fleet deliveries, and collaborating with the operations team to ensure efficient dispatch of trucks.
Building MaterialConstruction
Responsibilities
Provide exceptional customer service to our customers through inbound and outbound calls
Track and monitor our fleet of trucks as they deliver our products
Must exercise discretion, this position requires the handling of confidential information
Maintain accuracy and professionalism while working in a fast-paced environment
Early mornings or late nights may be required depending on scheduling, with expected overtime in the busy season (May-Dec) including some Saturday work
Collaborate with the operations team to schedule and dispatch trucks to deliver mix across New Hampshire and Vermont
90% customer facing, while the other 10% requires internal teamwork, coordinating with the Dispatch Manager and QC team, and resolving occasional AR questions
Qualification
Required
Provide exceptional customer service to our customers through inbound and outbound calls
Track and monitor our fleet of trucks as they deliver our products
Must exercise discretion, this position requires the handling of confidential information
Maintain accuracy and professionalism while working in a fast-paced environment
Early mornings or late nights may be required depending on scheduling, with expected overtime in the busy season (May-Dec) including some Saturday work
Collaborate with the operations team to schedule and dispatch trucks to deliver mix across New Hampshire and Vermont
90% customer facing, while the other 10% requires internal teamwork, coordinating with the Dispatch Manager and QC team, and resolving occasional AR questions
Benefits
80% of health care costs are paid by the Company.
Medical, Dental, Vision, and Prescription benefits included (one price).
Short- & long-term disability coverage (company sponsored).
Boot & eye glass reimbursement.
401K with a 5% company match.
Profit sharing.
Company
Pike Industries
Pike Industries is a highway contractor, as well as the largest producer of hot mix asphalt and construction.
Founded in 1872
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Rayanne Mixon
Human Resources Partner -West. NH & VT
Company data provided by crunchbase