DriveTime · 4 hours ago
Sales & Operations Advisor
DriveTime is the largest privately owned used car sales finance & servicing company in the nation. The Sales & Operations Advisor plays a crucial role in driving dealership success by delivering sales, building relationships, and creating an unforgettable buying experience for customers.
AutomotiveFinancial ServicesSales Automation
Responsibilities
Achieve sales targets while delivering an iconic customer experience that keeps buyers coming back
Take ownership of the entire sales cycle—from lead follow-up and engagement to test drives, paperwork, and purchase completion
Confidently present vehicles, highlight features, and match customers with the right solution to close the sale
Collaborate with managers and fellow Guides to deliver top performance and uphold DT Way Standards
Execute the administrative side of sales with precision: deal documentation, underwriting, cash handling, inventory, titles, loan documents, and down payments
Engage customers proactively—make calls, set appointments, and educate buyers to keep the pipeline moving
Support dealership operations, including opening and closing responsibilities
Qualification
Required
High School Diploma or GED required; Associates or bachelors preferred
3+ years of related work experience such as customer service, sales, or retail industry
Valid driver's license and acceptable driving record for the previous 3 years
Must be at least 18 years of age
Ability to pass a drug test and a background check
Professional and persuasive communication skills; must have the ability to close the sale and handle customer requests
Understanding the characteristics, features, and capabilities of all vehicles, and providing customers with detailed information
Must execute the highest attention to detail when assisting with the sale processes
Must practice strict discretion when dealing with sensitive information and account information
Must be comfortable operating and parking vehicles on and off the lot
Must be able to work autonomously and take ownership on assigned tasks
Must assure the highest level of customer experience and satisfaction
Required at times to work a flexible schedule including mornings, evenings and Saturdays
Preferred
Associates or bachelors preferred
Benefits
Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
Tuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
Consistent Work Schedule. We are strong believers in work/life balance. We’re closed on Sundays to give our employees valued time with family and friends.
Teamwork, Makes the Dream Work. Be part of a winning team and get winning results. Monthly bonus share, sales contests, and other perks to recognize a job well done.
World Class Training and Development. Starting as a Customer Sales Guide, you can quickly certify on higher levels and prepare for the next role with our manager training programs.
Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!
Company
DriveTime
DriveTime Automotive Group is a dealer helping people with credit issues purchase a vehicle of their choice.
Funding
Current Stage
Late StageLeadership Team
R
Ray Fidel
CEO
Recent News
2025-08-29
2025-03-29
Bank Automation News
2025-01-28
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