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Insight Global · 5 days ago

VoIP System Engineer

Frederick, MD

Full-time

Hybrid

Mid Level

$50/hr - $75/hr

Insight Global is seeking a Systems Engineer to design, integrate, and deploy IP-based systems for a program with the FAA. The role involves providing technical support, translating customer needs into requirements, and ensuring compliance with system design and architecture.

EmploymentHuman ResourcesRecruitingSales

H1B Sponsor Likely

Responsibilities

Design, integrate, and deploy client Air Traffic Control (ATC) project IP-based voice communications systems/subsystems, including analog protocol converters for radio and telephony, networking, and air traffic controller operator and administrator acceptance

Provide technical support from project initiation to closeout, ensuring requirement validation and customer satisfaction

Orchestrate and conduct internal and customer system design and requirement events within project schedule and budget

Translate customer needs into requirements and competitive solutions, maximizing R&S content by creating and maintaining a Verification Cross Reference Matrix (VCRM) throughout the project lifecycle

Review and, at times, derive customer requirements for compliance against R&S products, establish requirement success criteria, and assist in allocation per test case

Develop system architecture according to customer requirements and CONOPS, including high-level to detailed designs, call/network data flows, sequence diagrams, and review/approve technical drawings and specifications from design and product teams

Develop quality system design and configuration documentation in coordination with test, design engineers, and peer product engineering teams

Support test team with test planning and support test execution

Support training team with event execution and customer management

Serve as technical interface between customers, client product design and development teams, and project management

Lead product certification by coordinating with external labs and managing product assets in both Canada and the United States

Install and configure networking and computing systems

Provide expert-level technical support and troubleshooting of voice communication systems

Provide routine internal and external customer updates on engineering activities

Qualification

IP-based voice communicationsSystem architecture developmentTechnical supportNetworking systemsConfiguration ManagementCustomer managementTeam collaboration

Required