Kolcun Insurance Agency · 1 day ago
Insurance - Licensed Customer Service Representative
Vestal, NY
Full-time
Onsite
New Grad, Entry Level
$45K/yr - $60K/yrKolcun Insurance Agency, Inc. is a successful agency that values its employees and clients. They are seeking a Licensed Customer Service Representative who will provide top-notch customer service and ensure clients have the necessary coverage while building rapport and maintaining a positive attitude.
Auto InsuranceCustomer ServiceInsuranceProperty Insurance
Responsibilities
Answer the phone and direct calls and messages to appropriate staff
Immediately greet all customers, entering the office, in a friendly and helpful manner
Take payments from clients
Provide billing service and billing changes for clients
Process customer minimal policy changes
Assist licensed agent with policy services
Attach client files and/or notes in management system
Follow up with customers
Qualification
Required
Personal lines license
Possess an upbeat, positive, and enthusiastic attitude
Proficiency to multi-task, follow-thru and follow-up
Strong communication skills, both oral and written
Great Customer Service Skills
Driven and goal-oriented individual
Ability to tactfully handle stressful and difficult situations
Benefits
Health Insurance
Paid Time Off (PTO)
Retirement Plan
Bonus Opportunities after 1 year
Mon-Fri Schedule
Career Growth Opportunities
Paid Family Leave
Company
Kolcun Insurance Agency
Kolcun Insurance Agency provides auto, home, and business insurance services.
Founded in 2008
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase