Front Desk Consultant jobs in United States
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Heights Wellness Retreat · 3 days ago

Front Desk Consultant

positionMission Viejo, CA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$17/hr - $27/hr

Heights Wellness Retreat is dedicated to elevating the lives of the people they touch, and they are seeking a Front Desk Consultant to help inspire and promote a balanced lifestyle for every member and guest. The role involves educating guests about services, achieving sales targets, and providing exceptional customer service.

Health Care

Responsibilities

Educate guests confidently and effectively about services and products
Achieve monthly sales targets through membership and gift card sales
Provide exceptional service by listening, communicating, and responding to guest’s needs
Excellent phone etiquette with an upbeat tone and strong articulation
Promote the therapeutic/wellness benefits of massage therapy and skin therapy
Develop and maintain positive relationships with members of the team and guests

Qualification

Guest serviceSales experienceComputer proficiencyCommunication abilitiesPositive demeanorCritical thinkingTeam collaboration

Required

Exceptional guest service and communication abilities
Previous experience in sales, retail, or guest services is required
Proficient with basic computer software and quick to learn new systems
Fast learner with a positive and energetic demeanor
Strong critical thinking skills, especially in resolving customer conflicts
Passionate about interacting with people and consistently delivering outstanding service
Thrives in collaborative team settings

Benefits

401(k)
Dental insurance
Free food & snacks
Company parties
Flexible schedule
Health insurance
Paid time off
Commission
Flexible Scheduling
Growth Opportunities
Paid Training
Digital Workspace
Stunning Retreats
Massage Heights Family Fund
Employee Discounts
Competitive pay with commission and bonus opportunities

Company

Heights Wellness Retreat

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Heights Wellness Retreat (formerly Massage Heights) is a trailblazer in the wellness industry, projected to reach $7 trillion in 2025, and offers an elevated, holistic approach to self-care and recovery.
dateFounded in 2004
location
San Antonio, Texas, USA
people-size1001-5000 employees
web-link
http://www.massageheights.com

Funding

Current Stage
Late Stage

Leadership Team

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Russell Hoff
Chief Operating Officer
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Austin Alexander
Vice President of Franchise Development
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Recent News

The Business Journals
In Her Own Words: For Shane Evans, Massage Heights aligns her spine and her mission
2025-02-04
Morningstar
Austin Alexander Appointed Vice President of Franchise Development as Massage Heights Continues Rapid Growth
2024-05-21
Yahoo Finance
Massage Heights Honors Guests and Members Nationwide in Celebration of its 20th Anniversary Year
2024-04-07
Company data provided by crunchbase