Hill House Home · 17 hours ago
Assistant Store Manager, Nantucket
Nantucket
Full-time
Onsite
Mid LevelHill House Home is a digital-first lifestyle brand seeking an Assistant Store Manager for their Nantucket store. The role involves coaching a retail team, ensuring excellent customer service, and managing daily operations including inventory and reporting.
E-CommerceFashionLifestyleRetail
Responsibilities
Must promote an engaging and positive work environment that fosters open communication, encourages teamwork and inspires others
Ensure the sales associates and keyholders are providing best-in-class customer service to every person, every time in order to drive sales and exceed customer expectations
Knowledgeable and proficient in technology in order to accurately and efficiently process customer transactions professionally and in compliance with HHH policies
Ensure visual merchandising standards are executed and maintained to the company standard
Resolve customer service-related issues using good business judgment and elevating as needed to Store Manager
Develop, execute, and continuously improve store operations to make sure the store exceeds customer expectations
Work cross-functionally with marketing, eCommerce, creative, and operations partners to address business goals and needs
Assist in daily staffing plans - overseeing the sales floor and associates, ensuring all store associates are aware of product knowledge, visual changes, and current promotions
Overall assist Store Manager in all retail store operations
Qualification
Required
Retail management experience or service industry management experience background
Passion for people development and customer experiences
Self-motivated with exceptional communication and motivational attitude
High degree of flexibility and initiative
Embraces a culture of learning and advocacy
Has lived experiences with people from different backgrounds and diverse teams
Company
Hill House Home
Hill House Home is a digital-first lifestyle brand that adds beauty and joy to daily rituals.
Founded in 2016
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$28.4MKey Investors
Beliade
2022-09-20Series A· $20M
2021-02-24Series Unknown· $8.4M
2019-11-18Seed
Leadership Team
Nell Diamond
Founder & Chief Executive Officer
Recent News
2026-01-08
Seattle TechFlash
2025-09-08
2025-09-02
Company data provided by crunchbase