Zurich Insurance · 3 days ago
UA Associate - E&S Underwriting Clearance
Zurich North America is currently hiring a UA Associate to join the E&S Operations team. In this role, you will support and work closely with experienced Underwriters in the review and analysis of risks, applying your research and analytical skills to assess risk effectively.
Financial ServicesInsuranceProductivity Tools
Responsibilities
Monitor product line submission email boxes; clear and enter submissions according to standard guidelines; archive, label and index email and attachments; assign and route to correct Underwriter
Communicate with producers to confirm submission receipt, provide transparency on submission process, and ensure complete submission information is available for Underwriting teams
Provide superior customer/broker service by collaborating closely with Underwriters and Underwriting Account Service Associates, internal partners, and external partners
Support prioritization of submissions based on defined criteria
Support the Underwriting Account Service Associate regarding submissions, correspondence and underwriting requests and the ability to determine independently how to properly process documents based upon standardized guidelines
Timely and accurate submission clearance, triage, and routing for the E&S BU
Receive, investigate, and respond to technical queries from producers and/or colleagues to ensure producers receive appropriate advice
Mandatory overtime during Peak Periods/Shift Work/Holiday Work, as required
Business Travel, as required
Qualification
Required
Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
OR Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
OR High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
Knowledge of data collection and analysis
Microsoft Office experience
Preferred
Insurance industry knowledge
Knowledge of processing, rating and policy management systems used in the insurance industry
Strong verbal and written communication skills
Superior skills in relationship building, active listening with customers and coworkers
Customer service experience
Enjoys working with details and providing accurate data in a timely manner
Self-directed to meet deadlines
Multi-tasking skills
5% Travel
Benefits
Competitive pay and comprehensive benefits for employees and their families
Short-term incentive bonus of 5%
Company
Zurich Insurance
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-12-07IPO
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