County of Monterey · 20 hours ago
Office Assistant I
The County of Monterey is seeking an Office Assistant I to perform a variety of general clerical duties such as filing, reception, and data entry. This entry-level position involves working under close supervision while receiving in-service training and performing structured tasks related to office operations.
CommunitiesGovernmentPublic RelationsService Industry
Responsibilities
Addresses complaints and explains regulations to customers or the public
Responds to inquiries regarding departmental functions, services, policies, and procedures
Obtains information from customers, visitors, or callers to determine appropriate resource, action, document, or staff referral to meet their needs
Explains the proper use of forms and documents
Prepares items for mailing and sorts and distributes incoming mail according to established guidelines and procedures
Operates multiline telephone system including answering calls, transferring calls, and taking messages
Schedules customer appointments and maintains schedules for technical or professional staff
Composes correspondence, reports, memos, and other documents
Reviews and processes forms/documents in accordance with established guidelines and procedures
Monitors and updates manual or electronic files
Operates a variety of standard office equipment
Compiles information to respond to questions or address issues
Reviews submitted forms or applications to verify accuracy and completeness
Operates automated systems, or other department-specific computer systems
Maintains accurate department and customer records
Performs initial screening of applications for departmental services
Performs related duties as assigned
Qualification
Required
Experience and/or training in an office setting, paid or unpaid, related to filing, reception, processing mail, typing, data entry, answering telephones, assisting the public or other clerical duties
General office functions, procedures, equipment, and filing systems
General goals and purposes of department programs, services, and operations
English grammar, spelling, and punctuation
Word processing, spreadsheet, database, email, calendaring programs, and automated systems
Explain policies, procedures, and regulations governing program operations
Analyze situations involving rules and regulations and demonstrate good judgment when making decisions
Quickly and accurately enter and retrieve data using an automated system
Communicate effectively orally and in writing
Interact with individuals from various educational, socioeconomic, and ethnic backgrounds
Work cooperatively as part of a team
Identify and correct inaccurate or inconsistent information
Listen attentively and understand oral information provided
Prioritize, plan, and organize one's own work
A valid driver's license may be required at the time of appointment and employees may also be required to drive their own car, provide proof of car insurance, and a DMV clearance
Position may require pre-employment drug testing, physical and fingerprinting for a background investigation
Background investigation requirements for all agency employees and contractors that have access to federal tax information
Company
County of Monterey
Monterey County's Mission The Mission of Monterey County is to Excel at providing Quality Services for the benefit of all Monterey County residents while developing, maintaining, and enhancing the resources of the area.
H1B Sponsorship
County of Monterey has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (7)
2023 (10)
2022 (12)
2021 (6)
2020 (6)
Funding
Current Stage
Late StageRecent News
2025-10-29
2025-05-16
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