Louisiana Cat · 4 hours ago
Inside Sales Representative
Louisiana Cat is a long-standing representative of Caterpillar® in Louisiana, dedicated to providing high-quality equipment and service. They are seeking an Inside Sales Representative to enhance customer experiences and drive revenue through new and used machine sales.
Machinery ManufacturingManufacturingPackaging ServicesRental
Responsibilities
Build relationships with existing and potential customers in the territory by strategic cold calling, prospect engagement, and business development
Establish customer relationships with you as a single point of contact
Qualify, maintain, and update customer account and asset information using CRM system
Manage CQI (Customer Quality Index)
Place open dialogue calls to assigned accounts (20+ connected per day)
Field and direct incoming customer calls and walk-ins appropriately
Learn, understand, and advise solutions for your customer's business issues
Prospect/quote/sell new and used machines, machine warranties, machine maintenance agreements, and e-commerce
Generate and forward comprehensive leads for everything the Company offers
Know/apply all promotions and marketing campaigns when applicable
Become accustomed to understanding customer buying signals and learn to close deals
Maintain knowledge of competitive pricing, procedures, and trends
Understand full-range of new and existing capabilities and features of all the Company's products
Research and stay current on changes to existing part and service offerings
Collaborate with outside Part Service Sales Representatives and Service Department personnel
Qualification
Required
Good verbal communication skills, mechanical aptitude, and problem-solving ability
Proficiency in Microsoft Word, Excel, and Outlook
Ability to multi-task in an organized, effectively, timely, and professional manner
Preferred
Bachelor's degree in Business, Marketing, or related field
Well-developed communication and organizational skills
Proficiency in computers and related software
Benefits
Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
Short- and Long-Term Disability Insurance
Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
401K Plan with Company Match
Paid Holidays & Vacation
Technician Tool Loan Program up to $2,000
Safety Boot / Safety Prescription Glasses Allowances
Employee Discounts
Credit Union
Technician Career Development Program - Shop & Field Service Training