APG Electric, LLC · 1 day ago
Commissioning & Field Service Specialist (Audio / Visual)
APG Electric is a full-service electrical and systems contractor, providing complete design, construction, and maintenance services. The Commissioning & Field Service Specialist is responsible for the final testing, commissioning, and ongoing service support of complex Audio-Visual systems during and post construction, serving as a technical leader to ensure systems are installed and supported to the highest standards.
Manufacturing
Responsibilities
Perform final testing and commissioning of complex AV systems during and post-build
Read and interpret electronic schematics, system drawings, and architectural blueprints
Review project Scope of Work (SOW) to verify quality, completeness, and compliance
Test point-to-point functionality and integrated system performance
Troubleshoot complex audio, video, control, and network-related issues
Upload, download, and deploy control system code (AMX / Extron/ Crestron)
Write and modify DSP configurations; perform tuning and system optimization
Make minor control programming changes under direction of Engineering or Programming teams
Configure IP-addressable devices and verify network communication
Generate documented test results, punch lists, and commissioning reports
Support system acceptance testing (SAT) and perform client training as required
Act as a technical liaison with clients as required
Provide on-site field service support in partnership with the Tech Services Team
Perform preventative maintenance visits to maintain system stability
Diagnose and restore functionality to customer AV systems
Support service calls involving networked AV devices, codecs, and control systems
Perform firmware updates and field installation of control programs
Clean and maintain AV equipment (cameras, displays, racks, fans, etc.)
Troubleshoot and configure enterprise video conferencing solutions
Assist and mentor junior technicians as needed
Maintain a professional, customer-focused service experience at all times
Perform service-related installation tasks as needed: Cable pulling and terminations, Connector crimping and soldering, Equipment mounting and ceiling hardware installation
Use hand and power tools safely and efficiently
Adhere to OSHA and jobsite safety standards
Work in active construction and occupied-site environments
Travel to various job sites as required
Qualification
Required
Strong verbal and written communication skills
Proven business and technical documentation writing ability
Advanced understanding of audio, video, and control signal flow
Solid knowledge of IP networking concepts
Proficiency with test and calibration equipment
Ability to diagnose and resolve complex AV system issues independently
Experience with AMX/ Extron/ Crestron control systems
DSP configuration and tuning experience
Advanced PC proficiency
Strong organizational skills and attention to detail
Ability to manage priorities and adapt to changing schedules
Ability to climb ladders and lift tools/equipment
Valid Driver's License with an acceptable Motor Vehicle Record
Preferred
4+ years of AV integration, commissioning, or field service experience
Formal education in Electronics or a related field
AVIXA CTS (or higher) certification
Experience with enterprise UC platforms: Zoom, Microsoft Teams, Google Meet, Cisco, BlueJeans
Crestron/ Extron/ or AMX training/certifications
OSHA 30-Hour Construction Certification
Military experience may be considered in place of formal education
Benefits
Medical, dental, and vision benefits
Paid holidays, sick days, and Paid Time Off
Enjoyable, team-oriented company culture
Ongoing training and professional development opportunities
Opportunity to work on advanced, enterprise-level AV systems