Custom Data Processing Inc. (CDP) · 4 hours ago
Account Manager
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $95K/yr
5+ years expCustom Data Processing Inc. (CDP) is a leading provider of innovative data management systems and services dedicated to the public health sector. They are seeking a dynamic EBT Account & Project Manager to manage client accounts and lead Online Shopping initiatives, ensuring effective coordination and stakeholder engagement.
ComputerData ManagementHealth CareSoftware
Hiring Manager
Daniel Marston, PMP
Responsibilities
Manage a portfolio of EBT client accounts as the primary point of contact
Build strong client relationships by understanding goals and operational needs
Conduct regular check-ins, address concerns, and identify growth opportunities
Represent client interests internally and ensure timely issue resolution
Deliver clear, data-driven reports and presentations to clients and stakeholders
Maintain and update Online Shopper project tracker and supporting documentation
Coordinate with Account Managers to integrate Online Shopping into broader initiatives
Attend and participate in Online Shopping related meetings
Provide weekly status updates to leadership and conduct regular check-ins with key stakeholders
Manage ticketing and follow up for Online Shopping configuration issues
Develop and manage quote documentation as new projects emerge, ensuring proper approvals
Develop process documentation as new requirements emerge, ensuring consistency and repeatability
Act as the central point for retailer engagement and Online Shopping readiness
Qualification
Required
Bachelor's degree or equivalent experience in business, project management, computer science, or related field
5+ years of experience in account management and/or project management roles
Strong organizational skills with ability to manage multiple priorities
Proven leadership in cross-functional teams and stakeholder communication
Excellent written and verbal communication skills; ability to explain technical concepts to non-technical audiences
Experience and understanding of the Women, Infants & Children program (WIC)
Preferred
Project Management Professional (PMP) certification or working towards achieving it
Benefits
Competitive salary
Comprehensive benefits package
Opportunities for growth and advancement
Company
Custom Data Processing Inc. (CDP)
CDP is a premier provider of data management systems and services for the public health community.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stan Cochran
CEO
Scott Pralle
Vice President Contracts & Partnerships
Company data provided by crunchbase