MaintainX · 2 hours ago
Director, Integrations Services - Professional Services
Raleigh, NC
Full-time
Onsite
Director/Executive
10+ years expMaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. The Director of Integration Services & Strategy is responsible for leading the successful delivery of integration services to clients, overseeing a cross-functional team, and ensuring high-quality implementations that meet client needs.
Artificial Intelligence (AI)Asset ManagementB2BInformation TechnologyMobileSaaS
Responsibilities
Lead and manage the end-to-end delivery of client-facing integration projects, ensuring quality, timeliness, and alignment with client expectations
Oversee and develop a high-performing team of integration consultants and developers, providing coaching, performance management, and career development support
Own and evolve the integration services roadmap, driving the development of standardized methodologies, frameworks, and delivery accelerators
Collaborate with internal stakeholders across product, engineering, sales, and client success to ensure alignment between integration capabilities and overall business strategy
Serve as a senior escalation point for client delivery issues and ensure effective resolution of complex or high-risk integration challenges
Partner with Sales and Solutions Engineering to support pre-sales activities, including solution design, estimates, and statements of work
Monitor delivery performance through key metrics such as utilization, project health, client satisfaction, and profitability, and implement continuous improvement initiatives
Ensure integration services meet technical, contractual, and security standards while supporting client compliance requirements
Promote a culture of innovation, accountability, and collaboration within the integration delivery team
Qualification
Required
Bachelor's degree in Engineering, Computer Science, or a related field
10+ years of experience in professional services or consulting, including 5+ years in a leadership role focused on integration delivery
Proven success managing technical delivery teams and client-facing engagements in a fast-paced, service-driven environment
Strong leadership and people management capabilities, with a demonstrated ability to grow and scale high-performing teams
Deep knowledge of integration architectures, middleware, APIs, and cloud-based enterprise applications
Excellent communication and stakeholder engagement skills, including executive-level client interaction
Strong business acumen with experience managing resource planning, delivery margin, and operational KPIs
Proficiency with project delivery and collaboration tools (e.g., PSA tools, Jira, Smartsheet, Confluence)
Preferred
Experience integrating ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics is strongly preferred
Hands-on experience with enterprise integration platforms (e.g., MuleSoft, Boomi, Workato, Celigo) and common SaaS ecosystems (e.g., Salesforce, NetSuite, Workday)
Benefits
Healthcare, dental, and vision coverage.
401(k) / RRSP enrollment program.
Take what you need PTO.
Company
MaintainX
MaintainX provides a CMMS/EAM platform that streamlines maintenance, work orders, and asset management for industrial and frontline teams.
501-1000 employees
H1B Sponsorship
MaintainX has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$253.8MKey Investors
Bessemer Venture PartnersBain Capital Ventures
2025-07-09Series D· $150M
2023-12-06Series C· $50M
2021-06-09Series B· $39M
Leadership Team
Chris Turlica
CEO & Founder
Hugo Dozois-Caouette
Co-Founder and CTO
Recent News
baincapitalventures.com
2026-01-20
2025-12-08
Washington Technology
2025-11-23
Company data provided by crunchbase