Nesco Resource · 10 hours ago
Customer Service rep-Aerospace
Oxford, CT
Full-time
Onsite
Senior Level
$25/hr - $25/hr
5+ years expNesco Resource is looking for an Aerospace Customer Service Representative located in Oxford, CT. The role involves managing customer accounts, processing orders and quotes, and serving as the main point of contact to ensure on-time delivery and high customer satisfaction.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Provide professional and responsive customer support
Process quotes, orders, and contract reviews; maintain customer order records
Coordinate with internal teams including Sales, Production, Engineering, Quality, and Shipping
Monitor order schedules, address delays, and communicate updates to customers
Maintain customer forecasts and track delivery and quality performance
Use customer portals to manage orders, forecasts, and shipping details
Coordinate customer returns and support quality-related activities
Maintain product knowledge and learn to read engineering drawings and specifications
Ensure accurate, error-free work and compliance with quality standards
Qualification
Required
5+ years of customer service experience, preferably in manufacturing or aerospace
Strong communication and organizational skills
High attention to detail and strong problem-solving abilities
Proficiency in Microsoft Excel, Word, and Teams
Ability to read and interpret technical documents and instructions
Preferred
Bachelor's degree preferred, not required
Benefits
MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Company
Nesco Resource
Nesco Resource s an Staffing and Recruiting firm.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michael McDonald
Executive Vice President of Finance and Chief Accounting Officer
Recent News
InvestmentNews
2023-12-24
Maysville Online
2023-12-24
Company data provided by crunchbase