Ellen M. Gifford Cat Shelter · 12 hours ago
Cat Adoption Counselor
Boston, MA
Full-time
Onsite
New Grad, Entry LevelEllen M. Gifford Cat Shelter is the country’s oldest free-roam, no-kill shelter, seeking a mature, responsible cat lover for the role of Cat Adoption Counselor. The primary purpose of this role is to match cats with suitable owners by facilitating the adoption process and providing customer service, while also engaging in community outreach and ensuring the well-being of the cats.
CharityNon ProfitVeterinary
Hiring Manager
Sandra Reilly
Responsibilities
Adoption Facilitation: Greet visitors, answer questions, match pets to families, conduct interviews, review applications, process fees, and complete paperwork
Cleaning/Cat Care: Perform cat care duties such as preparing food, feeding and providing water, cleaning and disinfecting cat areas, washing litter boxes, tools, and dishes, sweeping and mopping floors, and washing debris from walls, beds, and any other areas; Restock supplies through the building, noting low inventory to management
Counseling & Education: Inform adopters about pet care, behavior, costs, and the responsibilities of ownership. Provide support and resources for keeping pets in their homes
Outreach & Marketing: Participate in adoption events, create social media content, and promote adoption programs
Record Keeping: Maintain accurate records of animals, applications, and adoption statuses
Post-Adoption Support: Conduct follow-up calls and help resolve issues
Qualification
Required
Mature, responsible cat lover
Ability to match cats with suitable owners by interviewing applicants
Review applications and facilitate the adoption process
Customer service skills
Animal matchmaking skills
Handling adoptions
Record-keeping skills
Supporting community outreach
Availability for part or full-time work, one to five days per week, including at least one weekend day
Cover letter describing interest in the role
Perform cat care duties such as preparing food, feeding, and providing water
Cleaning and disinfecting cat areas
Washing litter boxes, tools, and dishes
Sweeping and mopping floors
Washing debris from walls, beds, and other areas
Restocking supplies and noting low inventory
Informing adopters about pet care, behavior, costs, and responsibilities of ownership
Providing support and resources for keeping pets in their homes
Participating in adoption events
Creating social media content
Promoting adoption programs
Maintaining accurate records of animals, applications, and adoption statuses
Conducting follow-up calls and helping resolve issues
Preferred
Passion for cats!
Strong customer service and communication skills
Compassion and understanding of animal behavior
Ability to make sound judgments for successful matches
Organization and attention to detail for paperwork and records
Must be able to lift, move, or carry cats or objects weighing up to 40 lbs
Ability to use strong chemicals for disinfecting items and spaces throughout the shelter
Seeking full and part-time adoption counselors; at least one weekend shift per week
Company
Ellen M. Gifford Cat Shelter
The Gifford Shelter is a cageless, no-kill facility founded in 1884 through the collaboration of philanthropist Ellen Gifford and prominent Bostonian Nathan Appleton.
Founded in 1884
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase